Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
3
It doesn’t hold a curl on fine hair
on September 19, 2022
Posted by: Evoo
Gender:Female
Overall it gives a little bit of volume but it doesn’t hold a curl on fine hair. My hair looks shiner but the shape is not there.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 22, 2022
Hi there, this is Kelly with Dyson. We're sorry to hear that we seem to have missed the mark here with our Dyson Airwrap™ multi-styler. Some of the attachments do have more of a learning curve to them. You may find our hair styling guide videos we have on our website helpful. You can find those here: https://www.dyson.com/hair-care/hair-styling-guides
If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Game changer
on September 1, 2023
Posted by: emcee
Gender:Female
I love this thing. It’s easy, quick and May hair looks great every time I use it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Disappointing
on January 30, 2023
Posted by: Fraud
Gender:Female
My initial review was censored by Dyson. So I’ll just say it didn’t work as expected.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 3, 2023
Hi there, this is Kelly with Dyson. It's disheartening to hear that your Dyson Airwrap™ multi-styler isn't working as intended. So we may properly assist you, please contact us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Works brilliantly, but you have to get the hang of
on June 20, 2022
Posted by: KBeane
Gender:Female
It is really neat the way it works and is so much more gentle on hair. The hardest part is learning not to dry and not to twist! It works very well and we are enjoyinh playing with it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Works on African-American
on September 6, 2022
Posted by: GCur
Gender:Female
I bought the refurbished model for half of the price, and it was still a little pricey, but worth every penny! I have already convinced three of my friends to buy it! It literally cut my drying and styling time in half!!!! It also curls beautifully! I didn’t need my flat iron once!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Practic and handy
on October 9, 2022
Posted by: Lalec
Gender:Female
What to say, I do my hairdo every second day! Never did so previously. Ironing or figaro curling took time and my hands hurt handling it. This is easy to use and I love it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Game Changer
on June 6, 2023
Posted by: Suzy25
Gender:Female
I’ve own my air wrap for a lil over 30 days still in the learning phase as I don’t use daily. The transformation has been omg why did I wait so long to buy this? Drying time cut by 3/4 & getting the waves/long curls so easily has made the struggle I used to have obsolete. With osteoarthritis throughout having tools to assist during routine task helps is a pain doing my hair the way I used to. I am a walking advertisement and feel that everyone should give the Dyson Airwrap a try because without a doubt, I can say you will not use any other tool ever again. It is worth every penny, & being on a limited budget I still feel I bought it. Amazing tool love love love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Over Hyped
on June 23, 2022
Posted by: Lindsbee
Gender:Female
[This review was collected as part of a promotion.] It’s a good tool, it’s nice that it’s one tool for everything I would need to style my hair however - the curls fall immediately and that doesn’t happen with normal curling wand, the round brush makes my hair more frizzy and I have to go in with the new smoothing tool. Also I believe the hard brush attachment does nothing. Will still use it every day, it’s cool but I don’t think it’s for everyone
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, July 5, 2022
Dear Sir or Madame,
Thank you for providing a review of your Dyson machine. We appreciate your thoughts and feedback. We noticed you provided less than a 5 for your star rating. Here at Dyson we strive for consistency and transparency and Dyson is committed to absolute customer satisfaction and developing products that work better. We appreciate your support and value having you as a customer.
If you require further assistance, or have any concerns about your machine, please do not hesitate to reach out to us at askdysonus@dyson.com
Best wishes,
Amanda
Dyson Customer Support
Thank you for providing a review of your Dyson machine. We appreciate your thoughts and feedback. We noticed you provided less than a 5 for your star rating. Here at Dyson we strive for consistency and transparency and Dyson is committed to absolute customer satisfaction and developing products that work better. We appreciate your support and value having you as a customer.
If you require further assistance, or have any concerns about your machine, please do not hesitate to reach out to us at askdysonus@dyson.com
Best wishes,
Amanda
Dyson Customer Support
Written by a customer while visiting Dyson