Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Game Changer
on October 7, 2022
Posted by: Ang123
Gender:Female
How did I not know about the Airwrap sooner? I have thick, coarse, long hair and I have 4 children so finding time to do my hair hasn't been easy. Most days (before Dyson Airwrap) I was not drying my hair and wearing it up all day. Now that I have the Airwrap I have my hair down most of the time. Seriously looks like I just got out of a salon after using it and the curls last for days! I have an annual membership for a blow out bar, but I'm going to cancel it and save money using my Airwrap!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Airwrap
on June 12, 2022
Posted by: Smith35
Curls fast. However the curls do not last and fall out in less than 30 mins. Very disappointing for all the money I have paid
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
5
Just WOW
on March 19, 2023
Posted by: Eli W
Gender:Female
I’ve been watching this for well over a year because of the price. Finally, I broke down and purchased one. I have 3b curls that have been damaged by bleaching, blow drying, and flat ironing. Anyway, the first time I tried it out, immediately after it was delivered, I tried it on dry, blown out hair. The results were meh. It curled and whatnot, the shape stayed overnight but it wasn’t worth the price. HOWEVER, the following day I used it out of the shower on towel dried hair. It took me 27 mins from start to finish. This style, with a curling wand, blow dryer, etc typically takes me well over an hour. 27 mins!!! But not only that, at night, I put my hair up in a clip to sleep, woke up the next day and it still has shape, bounce and curl. I had to touch up one piece. 5 mins. Pics are from the fresh style to the slept on and brushed out hair. I’m truly amazed.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
This is for people who don’t know about hair
on June 5, 2023
Posted by: Evezx
Gender:Female
[This review was collected as part of a promotion.] This is for someone who doesn’t know how to do anything to their hair, it’s not as good as a curling iron or straightener , way too expensive for what it does. The style will it stay and will be frizzy in an hour. Really wanted to like it,
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 6, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Such a nice thing to have
on December 10, 2022
Posted by: Ellie99
Gender:Female
Oh my goodness! This is a game changer for me! I love love love this product. I love how my hair feels after using it and just that I can get an effortless style within 30 minutes. I’m still trying to figure out how to curl my hair but other than that it’s been so much fun using it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Love the idea
on November 23, 2022
Posted by: Mamaknish
Gender:Female
So my husband bought this for me because I never ask for anything and he thought I would love it. I was so excited but unfortunately I tried and tried and watched lots of videos and reviews but couldn’t keep curls longer then 2 hours. Which is weird because my hair holds curls really well. I tried wetter dryer different times for the hot and cold shots but nothing helped and couldn’t afford to keep if it didn’t give amazing results.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, November 25, 2022
Hi there, this is Kelly with Dyson. We're sorry we seem to have missed the mark with the Dyson Airwrap™ multi-styler Complete. If your purchase was made directly with us, we do have a 30-day return period. If you'd like to initiate a return, you can do so right on our website here: https://www.dyson.com/inside-dyson/terms/returns-policy#start-a-return
If there is anything else we can help with, you can get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
If there is anything else we can help with, you can get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
All in one!
on December 10, 2022
Posted by: BarbaraFL
Gender:Female
I have owned a Dyson Airwrap since 2018. I love the Airwrap! I bought the new Airwrap and love it !
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
3 Stars So far…
on June 12, 2022
Posted by: Blue copper Airwrap
Gender:Female
So I FINALLY received my Airwrap and was so excited. The hairdryer and round blowout piece (for me) is definitely worth the price. But the actual airwrap pieces don’t curl my hair and stay. I’ve only used it 3-4 times and have tried different things but it still doesn’t work like a heated curls. It could be my type of hair but this is my experience this far. I will keep the product.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, June 15, 2022
Thank you for your feedback on the Dyson Airwrap. We appreciate you taking the time to share with us.
We are sorry to hear you are having troubles with keeping the curls intact and would like to provide a prompt resolution to your needs. Please reach out to us at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.
Best wishes,
Amanda
Dyson Customer Support
We are sorry to hear you are having troubles with keeping the curls intact and would like to provide a prompt resolution to your needs. Please reach out to us at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.
Best wishes,
Amanda
Dyson Customer Support
Written by a customer while visiting Dyson