Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
1
did not work for me AT ALL
on October 14, 2022
Posted by: hhuey
Gender:Female
Granted, I have hard to curl hair (fine, thin, straight, asian), but NOTHING worked, despite how much time I’d spend on it and what styling tips and products I used. I could almost justify the price for the promise of something easy to use (that I would actually use), but unfortunately it did not work for me. The curls didn’t last, the blow outs didn’t last. It was fun to use but so disappointing to see all that work just fall out. And be left with all these extra products I purchased to make this work for me. To be fair, I know this works great for some, but it’s probably important to balance out the success stories with the people who it genuinely didn’t work for.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 18, 2022
Hey there, this is Kelly with Dyson. Thank you for taking the time to share your experience with your use of the Dyson Airwrap™ multi-styler. I'm so sorry that we missed the mark on this styler with your straight, fine hair texture. The Airwrap does work well for most hair types, but there are some types or textures that are more resistant to heat styling and you may find that this styler doesn't work as well for you. I did check and see that you were able to get in touch with our customer care team to initiate a return for a refund. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Bought the EU model
on December 2, 2022
Posted by: LWork
Gender:Female
Bought my second airwrap in Paris for travel in Europe. Love having the convenience to style while traveling like I do at home! The reengineered attachments are so helpful in minimizing switching out and the new dryer for flyaways is amazing!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Incredible Device
on August 30, 2023
Posted by: Smithkids03
Gender:Female
I have been using the air wrap for 3 weeks. I had lost a lot of hair from getting older. It was dry and thin. Along with good hair products, when I do my hair it’s like walking out of a salon. Very easy to use. I recommend this 100%.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Stopped working
on April 17, 2023
Posted by: Mariela
Gender:Female
When I first purchase it was great however 1 month in it would stop working randomly. The red light would flash and I would wait 5 minutes for it to work and it would. As time has gone by it’s been the same but worse. Every layer I do it over heats and I can’t use it. I purchased it 2 1/2 years ago and now it won’t even let me do a strand of hair before it has over heated. This is considered an expensive and “quality” item for it not to work.
Written by a customer while visiting Dyson
Customer Rating
5
Healthier hair!
on June 5, 2023
Posted by: Jnsksih
Gender:Female
Expensive but if you would buy each hair tool separately it would amount to the same price. This replaces all my hair tools! Love it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing
on July 21, 2022
Posted by: LB72
Gender:Female
Finally bit the bullet and got an airwrap. It took some time to learn how to use it, but once I did.... i was able to get long lasting waves or smooth and quick hair styles or big blow outs. Love this product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Dyson Airwrap Multi style
on June 9, 2023
Posted by: Termck
Gender:Female
This product is just amazing and worth every penny. I am so happy. Love that I could download and watch step by step instructions. My hair has never looked or lasted better! My hair is getting the absolute best care ever!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Ergonomic, stylish tool
on July 8, 2023
Posted by: Aleseros
Gender:Female
So far I’ve loved the styler, it’s relatively low weight and ergonomic for styling. It’s a bit time consuming for blowouts or curly hair, since you first have to use one tool and go through all the hair, then use the curling attachment which takes at least 15 seconds per small curl and finally touching up messy hairs. If you have enough time to style it won’t be a problem, if you want something quicker you may need something else
I would recommend this to a friend!
Written by a customer while visiting Dyson