Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Best DYSON Product EVER!
on June 6, 2022
Posted by: Quiekweg
Gender:Female
I have been using this since it first came out and whenever I use it, it looks like I have just gotten a salon blowout. I get compliments all of the time on my hair. There is a slight learning curve with which attachments to use for what, but you pick it up really quickly. You will not be disappointed. The curl lasts for days. I just wrap my hair at night and the curls are still there and fresh in the morning.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
DO NOT BUY
on July 26, 2022
Posted by: Jenn0917
Gender:Female
[This review was collected as part of a promotion.] This machine broke right after warranty was up. DO NOT BUY, not worth the money for such an expensive to machine to break within 2 and a half years. I have other blow dryers that have lasted more than 5 years for way less.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 26, 2022
Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap styler. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
The best thing ever!
on July 26, 2022
Posted by: Mama Llama
Gender:Female
My husband gifted me the set before this one. Mine came with the blow dryer attachment, round brush, smoothing brush, volumizing brush and 2 different set of the airwrap. I love it! It’s so easy to use and my hair looks like I just walked out of the hair salon every time I use it. It also doesn’t take forever to dry hair which is great! I have a colored processed hair so less heat is always a plus. I take it with me even to travel. I can’t recommend this enough! If you’re on the fence about getting it, get it! The only thing you’ll need for your hair.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
super !!! excellent.
on June 13, 2022
Posted by: mi Lee
Gender:Female
amazing product. very energy efficient not burn the hair.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Disappointed
on June 22, 2023
Posted by: Aurora
Gender:Female
I’ve tried everything to get my curls to stay but not even 5 min later my hair falls back completely straight. It sucks. I can’t get any volume, wave, or curl to stay at all. I got this as a gift for christmas so I’ve been trying to make it work for several months now. I even had my sister and her friend try it and they had no luck either. Super disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 25, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
1
Disappointed
on February 3, 2023
Posted by: Leftwithwethair
Gender:Female
I expected my Dyson Airwrap to last longer than 3 years. I invested in the product because of Dyson's reputation for long lasting products. So disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 4, 2023
Hi there, this is Kelly with Dyson. We're sorry to see here that you might be having some trouble with your Dyson Airwrap™ multi-styler. We'd like to learn more about any issues you are having, to see what we can to do to help troubleshoot and diagnose the issue. You can get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
10min profesional blowout!
on December 14, 2022
Posted by: Balayage4days
Gender:Female
Oh my goodness where do I start?!! It’s perfection to have professional results in a fraction of the time, the first time I used it I got more complements than I could count :).
For me it’s totally worth the investment for the time savings and the fact that it’s so much less styling heat damage. I do prep my hair with heat protectant and a bit of flexible hold mouse before I use the wide comb attachment to dry then style with any of the fabulous choices depending on what I’m going for. On no wash days I use a water misting bottle with heat protectant before styling and finish with my favorite dry shampoo only at the roots. My hair does feel amazing 🫶… thank you Dyson this is a beautiful, smart, and “make my life easy” product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Original air wrap.
on February 9, 2023
Posted by: Tricka
Gender:Female
I’ve had mine ages along with the hair dryer and now the straighteners. Is it possible to buy the new attachments and use Them on my older air wrap?
I would recommend this to a friend!
Written by a customer while visiting Dyson