Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Posted by: Roxy
Verified Purchase:Yes
Voy a dar mis más sinceras opiniones, quería calificar con una estrella pero le daré 2 y explico porque!
No vale de mucho mi comentario, pero hace un mes me regalaron la Dyson y honestamente tuve que hacer prueba de autenticidad porque no podía creer que estuviera tan mal, el cepillo no funciona parece que viene derretido de donde se coloca, o se derritió por el aire no se!!! Y tienes que agarrar poco cabello en cada accesorio que uses no importa en cual, literal muy poco cabello!!! Y si agarras más el seguro no funciona, el artefacto te queda en el cabello y la Dyson en la mano, está demasiado sobrevalorada, lo peor no la puedo regresar fue un regalo y me da mucha vergüenza que mi pareja haya gastado tanto dinero, y yo estaba tan emocionada; no puedo negar que le di una estrella más, porque al menos si dispones 3 horas de tu tiempo, (en mi caso, pues mi cabello es largo) pues te maltrata menos el cabello que las máquinas tradicionales, la presentación es muy linda, y el color ni se diga, pero los resultados en lo personal no fue para mi. Me duele más a mi; este comentario que a Dyson lo prometo.
No vale de mucho mi comentario, pero hace un mes me regalaron la Dyson y honestamente tuve que hacer prueba de autenticidad porque no podía creer que estuviera tan mal, el cepillo no funciona parece que viene derretido de donde se coloca, o se derritió por el aire no se!!! Y tienes que agarrar poco cabello en cada accesorio que uses no importa en cual, literal muy poco cabello!!! Y si agarras más el seguro no funciona, el artefacto te queda en el cabello y la Dyson en la mano, está demasiado sobrevalorada, lo peor no la puedo regresar fue un regalo y me da mucha vergüenza que mi pareja haya gastado tanto dinero, y yo estaba tan emocionada; no puedo negar que le di una estrella más, porque al menos si dispones 3 horas de tu tiempo, (en mi caso, pues mi cabello es largo) pues te maltrata menos el cabello que las máquinas tradicionales, la presentación es muy linda, y el color ni se diga, pero los resultados en lo personal no fue para mi. Me duele más a mi; este comentario que a Dyson lo prometo.
Written by a customer while visiting Dyson
Posted by: Eilsel
Gender:Female
Verified Purchase:Yes
I wasn’t happy with my purchase, my hair is damage now
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your feedback. We are truly sorry to hear that you are unhappy with your purchase and that it has caused damage to your hair. This is certainly not the experience we want for our customers. We take such matters very seriously and would like to understand more about what happened. Could you please provide us with more details about your purchase and the issues you encountered? This will help us address the problem and prevent it from happening in the future. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Customer Rating
1
Very disappointed
on August 7, 2023
Posted by: Celty
Gender:Female
I received this as a gift and was so excited to use the air wrap to curl my hair. At first I had big voluminous curls but 30 minutes later my hair was completely straight. I started watching some YouTube’s for pointers to get better results and tried several different methods including setting sprays and pinning the curls up for an hour and then using a ton of hair spray but despite all this the curls kept falling out in record time. This doesn’t happen with a traditional curling iron so I’m confused why this product doesn’t work for me but I had to return it. It doesn’t make sense to spend this much money and have to jump through hoops just to make it work for me and even when I did all that it still didn’t work.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, August 7, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Posted by: Mary1999
Gender:Female
Verified Purchase:Yes
I am satisfied with the styler, it copes with all its functions perfectly
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Veroben
Gender:Female
Verified Purchase:Yes
Imso happy with this product more than inexpectedz
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mimi4
Gender:Female
Verified Purchase:Yes
I love my new Dyson Airwrap. I can dry and style my hair so fast. It stays for days and I’m not having to wash my hair as often. I was shocked to see less hair falling out while drying and styling. There is a learning curve but I found that watching videos really helped me.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Yennii
Gender:Female
Verified Purchase:Yes
Absolutely love it! This single handedly has cut my styling time in half. My hair is very curly and thick and the attachments glide right through and get my hair sleek and straight. I highly recommend this product, especially if you’re a straight natural like myself.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Amy77
Gender:Female
Verified Purchase:Yes
Already quit working. Used it 7 times.
Totally disappointed
Totally disappointed
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 13, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson