Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Posted by: Bubbles
Gender:Female
Verified Purchase:Yes
Curls does not last on fine hair, even tried hair mousse, hairspray and cool shot.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 10, 2024
Hello Bubbles,
Thank you for sharing your valuable feedback with us. We do apologize for the inconvenience, and we want to inform you that the machine you own only purifies the surroundings and is not built for cooling purposes. However, we will surely work on the feedback that you have provided. Also, for any future queries, we request you to send us an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
With Regards,
Ridhu
Dyson Customer Support.
Thank you for sharing your valuable feedback with us. We do apologize for the inconvenience, and we want to inform you that the machine you own only purifies the surroundings and is not built for cooling purposes. However, we will surely work on the feedback that you have provided. Also, for any future queries, we request you to send us an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
With Regards,
Ridhu
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Tele
Gender:Female
Verified Purchase:Yes
First time in my life I have a hairstyle that lasts all day!!!Worth every penny, I am so happy with this purchase. It actually works, Read and watch all videos, Get a good haircut and the sky is the limit.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Lilly
Gender:Female
Verified Purchase:Yes
The curls don’t last. I’ve try with many products to hold the curls without good results.if you want curls buy a curl iron, don’t waste your money on this
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 27, 2025
Thank you for sharing your experience. We are genuinely sorry to hear the results didn’t meet your expectations. We understand how frustrating it can be when styling efforts don’t produce lasting curls, even with supportive products, and your disappointment is completely valid. It is important to us that every Dyson product delivers both quality and ease of use. Your feedback will be shared with our product team to help guide future improvements. If you are open to it, we would love to better understand your experience and offer personalized guidance. Please reach out to our customer support team at askdysonus@dyson.com for prompt assistance. Thank you again for your feedback. Best regards, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Blam
Gender:Female
Verified Purchase:Yes
Was gifted the air wrap for Christmas, started erroring after ~1 min and needed to be returned.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 16, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Vrvr
Gender:Female
Verified Purchase:Yes
It’s a good hair dryer but if you do the curls they won’t last long. Not worth the 600
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 4, 2024
Hi,
We do apologize for the inconvenience caused as your machine is not working as you expected it to be. Your feedback is very precious to us. We request you to please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best wishes,
Ridhu
Dyson Customer Support
We do apologize for the inconvenience caused as your machine is not working as you expected it to be. Your feedback is very precious to us. We request you to please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best wishes,
Ridhu
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: zgirl
Gender:Female
Verified Purchase:Yes
I don’t think this is as good as rated. If your hair tends to frizz, you have to dry it first before styling which takes forever. The videos don’t address that! Very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We are sorry to hear that the product did not meet your expectations, especially regarding the frizz and drying time. Your insights are important to us, and we apologize for any disappointment caused.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your feedback. We are sorry to hear that the product did not meet your expectations, especially regarding the frizz and drying time. Your insights are important to us, and we apologize for any disappointment caused.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Customer Rating
1
Not worth the money
on September 29, 2023
Posted by: Laurliz
Gender:Female
I spent a lot of money on this hoping it would be great like the blow dryer but was extremely disappointed! It’s hard to use and takes forever to dry the hair. I would not recommend this to coworkers or friends or family. I’m so curious about the air straight but with how disappointed I was by this, I think I’ll pass.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Mama bear 23
Gender:Female
Verified Purchase:Yes
I bought this 3 month ago and it still damages my hair, but it takes me 30 min to do my hair after the shower same time I get with something cheaper.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, February 11, 2024
We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Written by a customer while visiting Dyson