Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Worth the investment or put it on your wishlist!
on January 11, 2025
Posted by: Alexandra
Gender:Female
Verified Purchase:Yes
My husband surprised me with this as a Christmas gift and the color is absolutely stunning. I'm not only impressed by the packaging, which is really convenient for storage, but how much my hair has improved since using the AirWrap. I feel like my hair is not having as much heat to it when I'm styling my hair. Since it's optimal to use the AirWrap with damp hair, it honestly makes getting ready SO much easier because I can have these beautiful bouncy and airy curls in the amount of time it used to take me to prep my hair to get ready to be curled with a wand.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cari
Gender:Female
Verified Purchase:Yes
Difficult to use. It takes longer than just using a curling iron. The curls do not last. They don’t even last until I’m done curling all my hair. I feel like it dries out my hair.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 12, 2025
Hello Cari,
We are sorry to hear about your experience with our product. We understand that ease of use and lasting results are important. The Airwrap is designed to style with less heat, but we recognize it may not work for everyone. For better results, we recommend experimenting with different heat and speed settings, and using styling products to help hold the curls. If you feel it's drying out your hair, please ensure you are using the appropriate heat setting for your hair type. Our customer care team at askdysonUS@dyson.com is here to provide further assistance and tips to help you achieve the best results.
Best Wishes,
Dyson Customer Support
We are sorry to hear about your experience with our product. We understand that ease of use and lasting results are important. The Airwrap is designed to style with less heat, but we recognize it may not work for everyone. For better results, we recommend experimenting with different heat and speed settings, and using styling products to help hold the curls. If you feel it's drying out your hair, please ensure you are using the appropriate heat setting for your hair type. Our customer care team at askdysonUS@dyson.com is here to provide further assistance and tips to help you achieve the best results.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Jess
Gender:Female
Verified Purchase:Yes
Great for everyday use! I love it! I feel like a hairstylist! My hair is naturally straight & flat & this styler gives it so much volume without the damage! Great investment!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Air wrap is good. Return process was brutal.
on January 11, 2025
Posted by: Chad R
Gender:Male
Verified Purchase:Yes
Bought as a gift for my daughter and she loves it. Bought the flat wrap a day before and the return process was brutal. Spent 30 minutes on the phone for such a small process of needing a return label.
Written by a customer while visiting Dyson
Posted by: AudreyM829
Gender:Female
Verified Purchase:Yes
Best Christmas gift ever! Leaves my limp hair so full of volume and silky at the same time!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: mj16
Gender:Female
Verified Purchase:Yes
Not for short thin hair. I wanted it to work but my hair is very short, thin and fine. I watched the YouTube videos…
Response from DysonBy Ridhu Sharma, Customer Service, January 12, 2025
Hello,
Thank you for sharing your experience. We are sorry to hear that our product did not meet your expectations for short, thin, and fine hair. We appreciate your feedback and recommend consulting with our customer care team for personalized advice and potential solutions that may better suit your hair type. Please contact our customer care team at askdysonUS@dyson.com with your order number so we can expedite the resolution of this matter.
Best Wishes,
Dyson Customer Support
Thank you for sharing your experience. We are sorry to hear that our product did not meet your expectations for short, thin, and fine hair. We appreciate your feedback and recommend consulting with our customer care team for personalized advice and potential solutions that may better suit your hair type. Please contact our customer care team at askdysonUS@dyson.com with your order number so we can expedite the resolution of this matter.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Fan1
Gender:Female
Verified Purchase:Yes
I got it for Christmas and it has been a great gift.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Np31
Gender:Female
Verified Purchase:Yes
Very good investment. Airwrap saves time and gives that hair dresser blow dry look every time. Easy to use once you get the hand for it.
I would recommend this to a friend!
Written by a customer while visiting Dyson