I received this as a Christmas present. I don’t have a lot of experience with styling my hair…I didn’t often blow-dry or curl my hair. I love that the air wrap is “fool-proof” - I can easily curl or dry my hair having no styling experience before. It also seems to be gentle on my hair. Love it!
I have long and thick hair so the learning curve was rough at first but now I have the hang of it and my hair looks amazing! I just ordered the larger round brush attachment in hopes that this will save me some extra time.
I like, not love, this product. My hair seems too thick to be picked up by the tool no matter how dry it is before use. The other option is to use smaller clumps but the clumps I'm using imo are already sectioned off and small and hence take a long time to do. I can't see making the clumps even smaller. Last thing is that even with styling product the curls are not holding, and my hair is wavy somewhat and normally takes a curl well.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 9, 2025
Hello,
Thank you for sharing your experience. We are sorry to hear that the tool is not working well with your thick hair and that the curls aren't holding. Please contact us at askdysonUS@dyson.com so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback.
I received this for Xmas and can’t stop raving about it. Fun and easy to use. I highly recommend to anyone looking to have fun and creating new hair styles.
Drying is so much easier with this device. I am still practicing with the curling iron part or I would leave 5 stars. I have curly/wavy crusty hair! And I used to have to use giant round brush and dryer to just smooth it out. Now I literally just use the one attachment and brush my hair until it's dry.