I bought it 2-3 weeks ago and am enjoying the easy styling without do much heat and damage to my hair. So easy to manage and use. Liking the variety of tools Still haven’t got it down to where my hair can hold the style very long despite using products on hair
I just absolutely love my Dyson. It is an excellent investment. My hair has never looked healthier, not frizzy. It's also so easy to use and no burning fingers or hair!
I had high expectations for the Dyson Airwrap, but I’m really disappointed with its performance. The attachment doesn’t work properly—does not fit properly making it nearly impossible to style my hair efficiently. I’ve double-checked the installation, and even after securing it as instructed, it just won’t stay in place.
For the price, I expected a much better design and build quality. It’s frustrating to have such an expensive tool fail on something as basic as keeping the attachment secure. Definitely not worth the hype if this is a common issue. I wouldn’t recommend it.
No, I would not recommend this to a friend.
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Response from DysonBy Jasvir Singh, customer service, January 5, 2025
Hello, thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment you have encountered with your Dyson Airwrap. We understand how important it is for the attachments to fit securely and function properly, especially given the investment. We regret that the product did not meet your expectations and that you experienced issues with the attachment. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I like how fast it works. I don’t know about the high price, but I am not a “girlie girl” so I would fault myself for not having a strong interest in those things. I can’t use all the parts. In 6 more easy payments, I will own it!