Not the answer I hoped for. Definitely smooths my baby fine straight hair, but so does letting it dry on its own. It doesn't really add volume - and I have tried it with several different volumizing products. So this might be the tool you need if you already have great hair, but zero improvement for me. Add the $$$$ and bulkiness and I wish I had taken a pass on it.
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, December 15, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear that Dyson Airwrap did not meet your expectations, especially when it comes to adding volume to your fine straight hair. We understand the importance of finding a hair tool that works perfectly for your needs. Your feedback is invaluable as it helps us understand where we can improve. If you have any further concerns or need assistance, please reach out to our customer service team at Dyson Customer Service. We are here to help and ensure you have a positive experience with Dyson.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Made my hair frizzy, i ended up returning it not worth the hype
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Limited edition Dyson Airwrap. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
So incredibly happy with this purchase. I have low porosity, long, thick, low density hair and this will dry your hair in less than 10 mins. I have used the other attachments except the wrap so can’t speak to how long it takes. It doesn’t overheat and is so smooth to use. A great investment for sure. I have had it for 3 weeks.
I returned it because it was so awkward to use. Much too long in length and cumbersome. Plus, the small portion size of hair makes it take forever to do my entire head.
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, December 15, 2024
Hello, thank you for your feedback. We are sorry to hear that you found the Dyson Airwrap awkward and cumbersome to use, and that it took too long to style your hair. We understand how important it is for our products to be user-friendly and efficient. Your input is invaluable to us, and we will take it into consideration for future improvements. If you have any further concerns or need assistance, please reach out to our customer service team at Dyson Customer Service. We are here to help and ensure you have a positive experience with Dyson.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
O bought the Dyson Airwrap a week ago and have used it twice. Normally, I’d blow dry my hair myself and I’m pretty good at using a round brush and a dryer and doing my own blowouts, but the airwrap is a game changer. It’s SO much easier. Also, my hair feels so much smoother. I’m so impressed with this product, I should have gotten this earlier haha. For those who think it doesn’t dry the hair, I have fine hair and medium length and o dried my hair in less than 15’ plus 10 for the blow dry!