Loved how quickly it dried my hair but it seems to work better for longer hair. Also never got comfortable with the air wrap function. I returned it for a traditional Dyson hair dryer.
Response from DysonBy Bhavvishal, Customer Service, September 23, 2024
Hello, thank you for providing a review. We apologize for the inconvenience as you faced issues with the functions of the Dyson Airwrap multi-styler Long. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. Rest assured, we are here to aid you with your concerns and provide the best possible resolution. We would value the opportunity to assist you, and we would also like to learn more so that we can understand new and better ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I am happy with my Dyson, I only have one recommendation: they need to make a LARGER and MEDIUM ROUND VOLUMIZING BRUSH and it would be the perfect Dyson.
I purchased this product and on the small curl attachment a panel is lifting off. I really don't know what to do with it.
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Response from DysonBy Bhavvishal, Customer Service, October 1, 2024
Hello, We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to the issue with a barrel attachment in your Dyson Airwrap multi-styler Complete Long. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers. We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience. Best Wishes, Dyson Customer Support
Feeling like there is potential but hard to get personal help to figure it out. Hopeful.
Response from DysonBy Manpreet K, Customer Service, October 10, 2024
Hello, we truly appreciate you taking the time to share your experience with Dyson Airwrap. We are happy to hear that you loved the performance of the machine and are sorry for any inconvenience caused. Your feedback is highly appreciated and essential for us, as it allows us to identify areas where we can improve our services.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I would not say that it is worth the money. I have curly hair and it does not do a good job straightening it. Especially at the crown.
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, October 10, 2024
Hello, thank you for taking the time to share your experience with Dyson Airwrap. We appreciate your feedback and are sorry for any inconvenience caused. Insights like yours help us grow and improve. Please contact our Customer Support Channels to get the most suitable machine as per your needs and requirements, we would love the opportunity to assist you.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.