I received as a gift and initially was so excited to use it. Once I tried it I was completely disappointed. I have long, straight hair and my hope was to cut down on drying AND curling time. In the end, I spent at least 3x as long trying to get my hair curled. I followed directions each time on partially drying, using the correct products, and tools to get a curl. I was able to get a beautiful curl but by the time I would finish one section, the previous section was already completely straight. I tried multiple times, at highest heat and holding the curl for as long as I could to no success. In my opinion, it’s a GREAT dryer, and if you have thick, curly hair that needs to be straightened before curled it would work wonderfully. For my fine, straight hair I found it useless. I do better, faster, and get long lasting results with a good blow dryer and curling iron.
Response from DysonBy Teanna, Voice of the Customer, January 17, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Did not work to curl my wife's hair but she still thinks it's pretty nice and uses it sometimes. Overall, probably not worth paying such a large amount for but makes a nice gift nonetheless.
There is definitely a little learning curve but WOW! My hair stays curled and the amount of time it takes to style has been significantly cut down. Take the time to learn how to properly use it and your hair will thank you!
I got this as a Christmas gift and I use it every hair wash day. I got the ceramic pop colorway, and it's so pretty. It took me a few uses to get the hang of the curling attachments, but now I love them! I really like the round brush more than I anticipated. I've got long 2b/2c hair, and it works well with my hair type. I just have to dry the roots with tension so they don't get wavy.
Was given to me as a gift and I couldn’t be happier. My hair is very fine and the airwrap allows me to obtain a gentle curl without stressing or burning my hair. Each attachment to the Dyson hair dryer are easy to use and interchanging is so simple.