Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Complete game changer
on January 17, 2022
Posted by: Beelow516
Gender:Female
I wanted this for about 5 years and kept putting off purchasing since I thought the price was too high unless I was sure this product was a sure thing……well I will eat my words because it’s an a amazing product.
Dyson has gone above and beyond my expectations and the best part my hair styling time has been cut down by 1 hour and 20-30 min. The air wrap system has allowed me to incorporate my drying and curling into nearly an all in one process. My hair from shower to completed is now 25 minutes.
I love Dyson and how it has freed up my commitment to my hair and in a healthier way.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
The hair product I’ve needed my whole life
on December 6, 2021
Posted by: megara003
Gender:Female
I have extremely fine, straight hair. I was fascinated by the curling wand because no curling on earth will curl my hair that my hair accepts the curl. With normal curling irons I will curl one side and by the time I curl the other side, the original side is back to being straight. So the curling wands successfully curled my fickle hair and the curls held for 3 hours. But it’s the straightening brush and volumizing brushes that really make my hair magical. Being that my hair is so fine, it knots easily. These tools keep my hair smooth, knots are minimal and it produces salon style shine. My hair always feels like I just left a fresh cut and feels so healthy afterwards. I wish I found this product sooner in my life.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best Beauty Purchase I’ve ever made!
on January 17, 2022
Posted by: Torrie
I ALMOST didnt buy this because of the few negative comments I saw & thank God I went for it! Makes doing my hair seem fun & hair is on fleek! I’m putting this purchase at the top of my best beauty purchases EVER list because I love it THAT MUCH. I cannot believe this has been out for 3 yrs and I havent known about it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
It's Better Than I Dreamed
on December 2, 2021
Posted by: RuthP
Gender:Female
I waited months to purchase my Airdrop, then it sat in a cupboard for a mother couple of months before I tried it out—it was expensive and intimidating. From Day 1, I have been in love with this product. I can't say enough about how easy it is to use and how beautifully it works.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Disappointed
on November 9, 2021
Posted by: Joplintv
Gender:Female
I have only used the stain air wrap a few times, so I am still getting used to it. The blow dryer is great, but I am disappointed in a few things…I didn’t realize you can only use the air wrap on damp hair, the curling wands have been very difficulty for me to use so far and ends up tangling my hair. The round brush attachment would be better if it was bigger and the brushes are ok. I am very impressed with the blow dryer attachment. So far, I am disappointed that something so expensive isn’t as great as I thought it would be.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 11, 2021
Hi there, this is Kelly with Dyson. Thanks for taking the time to share your experience thus far, with the Dyson Airwrap™. Since the Airwrap doesn't use extreme heat to style your hair, like some other hair care products on the market, it does work best on damp hair. If you begin with wet hair, you can use the pre-styling dryer attachment to take your hair from wet to damp. If you begin with dry hair, using a spray bottle to dampen each section of hair as you style will yield the same results.
The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
Dyson takes feedback from our owners seriously, as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing technology, we are conscious to make sure that our products interact most efficiently for and with our customers. Although we're not able to guarantee satisfaction of all our customers, we have made provisions that allow a customer to return a product within 30 days of receipt, if ordered directly from Dyson.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
Dyson takes feedback from our owners seriously, as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing technology, we are conscious to make sure that our products interact most efficiently for and with our customers. Although we're not able to guarantee satisfaction of all our customers, we have made provisions that allow a customer to return a product within 30 days of receipt, if ordered directly from Dyson.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Wow!
on January 15, 2022
Posted by: Zen Girl
Gender:Female
What can I say? This is worth every penny! I was fully prepared to send it back if I did not think it was worth it. I now have perfect hair. Every -single-day! A small learning curve. Which I thought was fun! Super shiny hair now!I have archived all my other appliances, including my Dyson hair dryer, because this does it all. So if I count what I spent on all of my hair appliances, I actually would have saved money! Go figure. Don’t even hesitate to buy this.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Game Changer
on January 16, 2022
Posted by: OkHeidi
Gender:Female
I bought 2 at Christmas-one for me and one for my daughter. We are both obsessed. It’s so easy to use. I used to dread drying/styling my hair. Now it only takes 15-20 minutes and lasts for days (with little touch ups daily). I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love it
on December 13, 2021
Posted by: Tj2432
Gender:Female
I bought this a couple of weeks ago it took a a few days to get used to it but now it’s easy to use I have baby fine hair to the middle of my back it with layers it curls absolutely awesome I love the beach waves and then when I wanna blow out straight the round brush gives a lot a lift
Written by a customer while visiting Dyson