Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Brushing!!!
on January 30, 2022
Posted by: Ma5hiq
Gender:Female
I only got it because of the brushing attachment, but it works wonders! It’s so much better and faster than regular blowdry. 5/5
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Disappointed
on January 19, 2022
Posted by: Jenny916
Gender:Female
I wanted the Airwrap for some time and decided to finally make the purchase. I gave it a try for 2 weeks and it’s a complete disappointment. I watched several videos as well. It seems to blow any of my flyaways up instead of down. I watched several of the smoothing type videos so I could have a sleek look and resulted in frizz. My hair looks smooth and shiny with my blow dryer and round brush.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, January 21, 2022
Hello Jenny, this is Kelly with Dyson. We're sorry to read your review, and see that you've found the Dyson Airwrap™ styler to be such a disappointing purchase. The Airwrap does have a learning curve to it. For best results, start with freshly washed hair. All three brushes can be used on wet hair, but the barrels work best on damp hair. Use the Pre-styling dryer to dry hair to damp before styling with the barrels. When your hair is damp dry, it will look dry but feel cold to the touch. The strands of your hair will be separated, not clumped together. We have some helpful information and videos below. We hope this helps! https://www.youtube.com/watch?v=mI6YB4VFu_4
Dyson takes feedback from our owners seriously, as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing technology, we are conscious to make sure that our products interact most efficiently for and with our customers. Although we're not able to guarantee satisfaction of all our customers, we have made provisions that allow a customer to return a product within 30 days of receipt, if ordered directly from Dyson. If you've made the purchase elsewhere, we'd recommend checking with that retailer's return policy to see if you're eligible for a return.
If you have any other questions or concerns not addressed here, feel free to touch base with us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Dyson takes feedback from our owners seriously, as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing technology, we are conscious to make sure that our products interact most efficiently for and with our customers. Although we're not able to guarantee satisfaction of all our customers, we have made provisions that allow a customer to return a product within 30 days of receipt, if ordered directly from Dyson. If you've made the purchase elsewhere, we'd recommend checking with that retailer's return policy to see if you're eligible for a return.
If you have any other questions or concerns not addressed here, feel free to touch base with us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
This is the BEST hair product I have ever used!
on December 19, 2021
Posted by: Caroline
Gender:Female
This is hands-down-by-far-the-best hair product I have ever used. I hesitated because of the cost but am so glad I took a chance. I have fine, thin hair and have tried every product there is to curl my hair. When I use this curling feature in the morning, the curls last all day! I love that the attachments allow this to be a hairdryer, straightener, brush, and curling iron all in one. My hair looks healthy and shiny. There is no heat-damage or fraying because of a hot iron. I love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing!
on February 14, 2022
Posted by: CoCo Dahl
Gender:Female
I really love th he brush attachments and the blow dryer attachments. I also love that the airwrap travels so easily. It took me several times to get used to the curling attachments. I turn the airwrap upside down and wrap my hair around it like a curling and instead of letting it grab my hair from the ends. That way I can leave my ends out for a more modern look. It's an Amazing time saving appliance. I used to blow dry my hair completely and then use a curling wand to style. Now I can do everything in one step.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Fat, thick, wavy, long hair
on November 29, 2021
Posted by: Niecie
Gender:Female
In the past I would have to pull it all back and weigh it down or wear a stocking hat after blow drying for awhile to stop the bushiness. Day 2 or 3 hair was always looked better than day 1. Not any more. This thing leaves my hair flat and sleek! And when I go for curls, my god, the last for days. I love this thing. I too was disappointed that it didn’t come with the long barrels in the USA.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Can't recommend enough!
on December 6, 2021
Posted by: JessicaJ
Gender:Female
This has been an absolute game changer. It looks like salon quality every time and doesn't damage or break my hair. I've had it for a few weeks now and have been impressed by how many options there are with it. Definitely an investment that's well worth it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
The best hair tool in the world
on February 21, 2022
Posted by: Tori98
Gender:Female
I received this as a gift from my parents for my birthday. It is the best hair tool I have ever used. My hair has grown since using it, and looks so shiny and beautiful. I highly recommend this to everyone.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
So worth the money!
on January 14, 2022
Posted by: Rebel64
Gender:Female
My husband very generously gave me the set for the holidays. I could not bring myself to spend the money although I really wanted the set (he got me the blue one). I am absolutely thrilled! The small barrel gives me curls that last for days. Bigger barrel gives me beach curls. Love the round brush and straight brush. It takes very little extra time than a regular blow dry. This way I get height and body. So happy. Happier than o ever thought I would be. Love my Dyson!
I would recommend this to a friend!
Written by a customer while visiting Dyson