Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
This thing is a miracle
on September 25, 2021
Posted by: Jnolls
I love my air wrap! It leaves my hair so shiny and saves so much time. I’m never going back. I want some options for travel.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Works great on my hair type
on December 14, 2021
Posted by: User 1231
The only issue I have is that I am left handed and this is definitely a right handed styler
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Disappointing
on November 8, 2021
Posted by: Dyson33
I have super fine hair, often notice totally broken sections after getting a professional blow out due to the high heat and was hoping dyson would make things easier to navigate at home with the Airwrap. Certainly can attest to smooth and soft feeling hair, but curls last less than 10 minutes trying from wet, damp at various levels, and totally dry. I also still noticed some breakage (very short hairs near crown) despite the curls not lasting.
Hoping it’s my technique so will try a bit more but eventually may return
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 9, 2021
Hello,
Thank you for your review. We're sorry to hear of your experience with your Dyson Airwrap™ styler. The Airwrap styler was tested on miles and miles of different hair textures, types and lengths to ensure it's a versatile styling tool.
However, we do understand there can be a learning curve when utilizing this newer technology. We've designed the Dyson Hair Support page with tons of curl retention guides and styling tips for many textures. Dyson experts are available by live chat, phone and email for assistance as well.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. We're sorry to hear of your experience with your Dyson Airwrap™ styler. The Airwrap styler was tested on miles and miles of different hair textures, types and lengths to ensure it's a versatile styling tool.
However, we do understand there can be a learning curve when utilizing this newer technology. We've designed the Dyson Hair Support page with tons of curl retention guides and styling tips for many textures. Dyson experts are available by live chat, phone and email for assistance as well.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Must Have!
on September 24, 2021
Posted by: PrincessCinnamon
Gender:Female
I bought this about a month ago and I love it so much! There absolutely is a learning curve because it doesn’t work the same as a traditional iron or wand. I also have found the curl lasts longer if I curl the day after washing. The only thing I will say is a if your hair is longer, you definitely need the longer barrels.
Written by a customer while visiting Dyson
Customer Rating
5
So satisfied
on January 8, 2022
Posted by: Beautiful mam
It feels like I went to a beautysalone. I can make a style easilv
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great product
on December 1, 2021
Posted by: Juday
Gender:Female
[This review was collected as part of a promotion.] I bought this a month ago and I love it and I’m so happy to have it with
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Easy to use
on December 14, 2021
Posted by: BeccA2
I was hesitant on purchasing this unit due to the high price tag. But after trying it once it was well worth it! It was easy to use and my hair looked great! Love love my new Airwrap. Thank you Dyson for coming up with this awesome product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing product
on October 24, 2021
Posted by: Shellsbells95
Gender:Female
This is an amazing tool for hair! Be warned that it takes practice and research but if you put in 30 min or YouTube time it’s totally worth it! When I straighten With the straight tool it takes 10 min off my styling time and looks great. When I use the air wrap tool and curl it, it looks like I had my hair professionally done. This pic is from my first attempt!
I would recommend this to a friend!
Written by a customer while visiting Dyson