Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Great Results!
on January 31, 2022
Posted by: Joseyj
Gender:Female
I bought this a week ago, and it makes my hair so shiny, sleek, and soft. I can curl and dry my medium-long medium thickness hair in 10 minutes. Amazing. Great for those going to college and needing to buy a straightener, hairdryer, and curler. It is absolutely not worth the price; however, I do not regret this purchase whatsoever. Highly recommend if you have a disposable income.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Fail
on January 7, 2022
Posted by: Ckenney30
Gender:Female
I bought this for my daughter who loves doing her hair! And fail! The curling part can hardly keep a curl and if it does it stays for about 10 minutes. She is back to using her curling wand. The hype is not worth it. The brush part is garbage. Save your money!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, January 10, 2022
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with the Dyson Airwrap styler. The Airwrap was tested on miles and miles of different hair textures and types, making it a versatile styling tool.
We do understand there is a learning curve using the newer technology and have cultivated the Dyson Hair Support page with videos for styling and curl retention for different hair types. The Airwrap also works well with your favorite styling products, so we recommend using your favorite product to maintain your style.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with the Dyson Airwrap styler. The Airwrap was tested on miles and miles of different hair textures and types, making it a versatile styling tool.
We do understand there is a learning curve using the newer technology and have cultivated the Dyson Hair Support page with videos for styling and curl retention for different hair types. The Airwrap also works well with your favorite styling products, so we recommend using your favorite product to maintain your style.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love it!
on December 4, 2021
Posted by: cks1160
Gender:Female
I have had this product for 2 weeks. Definitely a learning curve to use but results are totally with it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
The Best Hair Tool
on January 19, 2022
Posted by: Mariher
Gender:Female
I love this tool so much. It is the best, and it my hair looks so beautiful.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love it!
on January 18, 2022
Posted by: MoB13
Gender:Female
I got this for Christmas and I love it! Saves so much time, and my hair feels healthy and looks great! Easy to use!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Just okay
on November 22, 2021
Posted by: JJ25
Gender:Female
Just not getting the smooth look I want. True the heat doesn't do damage. Wand is easy to handle. I have long hair and small rounds are a waste but could use a larger round brush. Can't get tension with other brushes to straighten hair. I may have to keep practicing. More practice needed for wrapping feature too. Not sure yet if this was worth the money. Which my recommendation to others would be.
Response from DysonBy Dyson Customer Support, November 25, 2021
Hello there, this is Kelly with Dyson. Thank you for sharing your experience thus far, with the Dyson Airwrap. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're glad to hear that you appreciated the lower heat settings, which help to prevent heat damage. We're also happy to learn that you found the wand easy to hold and handle while styling. We can confirm that the Airwrap does have a bit of a learning curve to it. We do have some terrific hair styling guide videos on our website, which you can find here: https://www.dyson.com/hair-care/hair-styling-guides
We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
We're glad to hear that you appreciated the lower heat settings, which help to prevent heat damage. We're also happy to learn that you found the wand easy to hold and handle while styling. We can confirm that the Airwrap does have a bit of a learning curve to it. We do have some terrific hair styling guide videos on our website, which you can find here: https://www.dyson.com/hair-care/hair-styling-guides
We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Life changing!
on January 16, 2022
Posted by: Kelbel28
Gender:Female
2022, the year of healthier hair! Love how soft it leaves my hair, how easy it is to use. The curl it leaves is so bouncy and sets nice, brush it out for the beachy wave look. Use the round brush attachment to add volume or curl to ends. So shiny and smooth with the regular brush attachment, no need for hair straightener. Best Xmas gift ever ❤️
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
AMAZING AND WORTH EVERY PENNY
on February 15, 2022
Posted by: Listeria
Gender:Female
I was hesitant to buy Dyson Airwrap because of the price. I finally decided to be brave and get my hands on one! And OMG, best decision ever! You get to dry and style your hair at the same time. You also save time and money to spend at salons, so I think it’s 100% worth.
I learned that if your hair is damp enough, the curls really last longer. And using the volume brush first before the curling barrels, gives a really nice 70s blowout!
I would recommend this to a friend!
Written by a customer while visiting Dyson