Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Posted by: StephM2NR
Gender:Female
Verified Purchase:Yes
This product is amazing. I haven’t bought a product yet from Dyson that has disappointed me. I’m able to save a lot of time doing my hair and it’s one of the only tools that has enough power to both style and dry my hair simultaneously because I have such thick hair. There is a learning curve but once you get the hang of it, it’s amazing!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Ali21
Verified Purchase:Yes
The Dyson Airwrap has been a game changer. I have never had so many compliments on my hair, whether I wear it straight or curl it.
Written by a customer while visiting Dyson
Posted by: Nura84
Gender:Female
Verified Purchase:Yes
Read a lot of reviews about airwrap. Honestly some negative reviews made me think a lot before I got it. Finally I decided to give try. And OMG, I'm really in love with it. The tools that some people say that re useless, the brushes I'm talking about. They re very useful actually. I feel that I don't really need the straightener, because this is just straights it very well.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: bunnyface
Verified Purchase:Yes
It's an excellent tool, very well designed. It dries my hair very quickly but doesn't feel hot. Still trying to get the hang of it, though. The curling part just isn't working for me yet.
Written by a customer while visiting Dyson
Posted by: YanYan
Gender:Female
Verified Purchase:Yes
I really wanted to love this product but unfortunately it didn’t work for my hair type at all. I would suggest to Dyson that when they are developing a product for curly + coily hair, they should have experts, like engineers and stylists that not only know how to work this kind of hair but that also deal with it personally. That would yield a product that actually dries and styles. The astounding price tag is not worth it. The aesthetic is gorgeous but it’s not functional.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback. We are sorry to hear that the product didn't work for your hair type. Your suggestion to involve experts who understand curly and coily hair is valuable and will be considered for future developments. We appreciate your comments and will use them to improve our products. If you need further assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Thank you for your feedback. We are sorry to hear that the product didn't work for your hair type. Your suggestion to involve experts who understand curly and coily hair is valuable and will be considered for future developments. We appreciate your comments and will use them to improve our products. If you need further assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: Megan
Verified Purchase:Yes
This is the best decision I have made in quite some time. It is just awesome technology and makes my styles look just great. No harm to hair (mine is thin and fragile) and volume is superb. Kudos to Dyson. Highly recommend.
Written by a customer while visiting Dyson
Posted by: andreasegest
Gender:Female
Verified Purchase:Yes
I love it. It’s really easy to use and with practice I’m able to finish my hair style so much faster than than before .
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Travelchick310
Gender:Female
Verified Purchase:Yes
I have naturally curly, thin and fine hair. I’ve done ok with my Drybar dryer and brush but couldn’t resist all the hype on the Dyson Air Wrap. I’ve been using it for about three weeks now and have yet to have a day without extremely frizzy hair. I’ve watched all kinds of videos and they make it look so easy. I’ve been able to achieve volume but again, not without frizz. I’ve tried a number of products which seems to be the key. Still frizzy. So today I used those same products on a rainy Chicago morning and went back to my Drybar hair dryer and brush. It’s the best hair day I’ve had in weeks.
I received an email that I could book a free virtual consultation but after multiple attempts, I’ve given up and have yet to find someone who can help.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 18, 2024
Hello,
Thank you for your feedback. We are sorry to hear about the frizz issues you have experienced with the Airwrap. Your comments are valuable, and we will share them with our product team. Please contact our customer service team at askdysonUS@dyson.com for further assistance and to help arrange a virtual consultation. We appreciate your patience and are committed to improving your experience.
Best Wishes,
Dyson customer support
Thank you for your feedback. We are sorry to hear about the frizz issues you have experienced with the Airwrap. Your comments are valuable, and we will share them with our product team. Please contact our customer service team at askdysonUS@dyson.com for further assistance and to help arrange a virtual consultation. We appreciate your patience and are committed to improving your experience.
Best Wishes,
Dyson customer support
Written by a customer while visiting Dyson