Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
So easy!
on January 7, 2022
Posted by: Marlayne
Gender:Female
[This review was collected as part of a promotion.] I love how easy the Airwrap is to use. It has all you need for beautiful hair in one beautiful package. My hair is now softer and full of more body since I started using.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Airwrap
on December 18, 2021
Posted by: Amy210
Gender:Female
I love my airwrap. My hair has never looked better. It is pretty easy to learn and use. I only wish for this price that the long barrels came with it. Also my gift edition did not come with a brush or comb.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Disappointed
on January 8, 2022
Posted by: Trindle
Gender:Female
I got this for Christmas from my husband and was really excited for it but when I used it I was disappointed. The roller brush is too small and neither that or the flat brush smoothed my hair the way the revlon blower brush did. I wanted to keep it for the curling option but couldn’t justify the cost if my hair was always frizzy.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, January 11, 2022
Hello,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear of your frustrations with your Dyson Airwrap styler. The Airwrap was tested on miles and miles of different hair textures, types and lengths, to ensure that it's a versatile styling tool.
With the newer technology, however, we do understand there can be a learning curve to using it. This is why we cultivated the Dyson Hair Support page with videos of styling guides and curl retention for various hair types and lengths.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're so sorry to hear of your frustrations with your Dyson Airwrap styler. The Airwrap was tested on miles and miles of different hair textures, types and lengths, to ensure that it's a versatile styling tool.
With the newer technology, however, we do understand there can be a learning curve to using it. This is why we cultivated the Dyson Hair Support page with videos of styling guides and curl retention for various hair types and lengths.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Amazing after the learning curve
on February 12, 2022
Posted by: jpico20
Gender:Female
This piece of equipment is fabulous. But there is a learning curve to it. I suggest watching a bunch of YouTube videos when you get it to see how to do it properly.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love it!
on January 7, 2022
Posted by: MSP21
Gender:Female
Just got the styler for Christmas and it’s been a game changer. My hair has never looked healthier after styling!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great tool
on October 27, 2021
Posted by: Meyra
Gender:Female
It’s great tool takes time to learn how to use it properly, watch videos and you will like it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Game changer
on December 25, 2021
Posted by: MNC11
I have short, fine, and thin hair. This has been a game changer!!! I’m obsessed with it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Live for
on December 12, 2021
Posted by: Khrissy
Gender:Female
I absolutely love this. I don't have to worry about a crappy hair day ever. I think the only issue I have is with the curlers and it may be because I'm left handed which we all know the world is made for right hands.
I would recommend this to a friend!
Written by a customer while visiting Dyson