Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Love it
on January 8, 2022
Posted by: SierraLynnWillz
Gender:Female
I have never been able to curl my hair but this makes it just one easy motion and it leave my hair feeling so soft and beautiful! I wish they had a diffuser attachment though.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Works Beautifully, except for a Few Small Issues
on January 19, 2022
Posted by: kristy77
Gender:Female
I really love this product. It makes my hair look beautiful, and it's pretty quick and easy to use.
That being said, I have a few suggestions for improvement. The curling wands are too short. I have shoulder length (medium length) hair, and the long wands would have worked better. Since I bought this product in navy/copper, there aren't matching long wands.
I also have thick hair. Since I've found this product works well using smaller sections of hair, it can take a while to curl all my hair.
The round brush doesn't really grab my hair. I think it's too small, and the bristles may be too short. It just doesn't work the way the round brush should.
Overall, I've enjoyed this product. I believe it will keep my hair healthier and make me look fantastic. I look forward to buying updated/new attachments when they become available.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Returned
on November 1, 2021
Posted by: Kat44
Gender:Female
Did not meet my expectations. Does not work well with naturally textured hair. Took awhile to manipulate the styling wand and the curl did not hold. By the time I was half way done with my hair the previous curls were falling. I would not recommend with this price point.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 2, 2021
Hello Kat, this is Kelly with Dyson. I'm sorry to hear that you didn't have a more positive experience with the Dyson Airwrap. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
“Blown” away!
on November 5, 2021
Posted by: Azure
Gender:Female
I halve curly/frizzy hair and i always have to spend long time for my hair to look decent.
I was amazed how fast and easy this made it for me.
I love using the round brush and the curling barrels are fun to use. I would say the other attachments are less useful for me.
The price is very very high in my opinion so I am hoping this will last me for years.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Greatly Disappointed
on October 13, 2021
Posted by: Jess2021
Gender:Female
I received this for my Birthday and was soooo excited. But the curls do not stay at all. They look super cute when 1st done, then maybe 5 mins later they fall. By the time I get dressed my hair is completely flat. I've tried with hairspray, without, with heat protector, without. It's extremely disappointing.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 14, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap styler. The Airwrap styler was tested on miles and miles of different hair textures, types and lengths to ensure it's a versatile styling tool.
However, we do understand that there may be a learning curve with using this technology. This is why the Dyson Hair Support page was curated with styling tips and curl retention videos for different hair types.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap styler. The Airwrap styler was tested on miles and miles of different hair textures, types and lengths to ensure it's a versatile styling tool.
However, we do understand that there may be a learning curve with using this technology. This is why the Dyson Hair Support page was curated with styling tips and curl retention videos for different hair types.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Game changer!
on October 28, 2021
Posted by: Kiki honey badger
Gender:Female
A friend told me about the Dyson Air Wrap and couldn’t say enough great things about it. I decided to try it myself and I’m so glad I did! It is fast, easy, and I am getting loads of compliments on my hair. I tossed out all my old hair-damaging tools as the Dyson does it all!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great product
on December 1, 2021
Posted by: Kaycz
Gender:Female
[This review was collected as part of a promotion.] This is one of the best hair products I have ever used. It is extremely simply to use and dries and rolls your hair perfectly. No more spending so much money at salons.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Absolute Game Changer
on November 4, 2021
Posted by: snambomb
Gender:Female
I’ve been eyeing the hairdryer for years but my husband recently surprised me with this limited edition air wrap set. The color is beautiful, better than the pink and purple color ways. I thought it would be hard to use - I had watched the videos and thought it would be too much work. But I put in the first attachment and it’s actually very intuitive and really easy to use! My hair texture has changed over the years so it was looking really dry and frizzy. This styles my hair so well, the heat does not feel damaging and my hair has never been so beautifully styled and shiny in YEARS. It’s totally worth it. It’s been a game changer, as is pretty much every other Dyson product I own.
I would recommend this to a friend!
Written by a customer while visiting Dyson