Hello Stacy, this is Kelly with Dyson. Thank you for taking the time to share your review of the Dyson Airwrap™ styler Complete. The pre-styling dryer attachment that comes with the Airwrap was designed to be used to take your hair from wet to damp and ready to style and finish drying with the included tools. The Dyson Supersonic™ hair dryer is a full-size dryer, which features multiple heat and speed settings. That dryer also comes with a smoothing nozzle, styling concentrator and diffuser.

The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
 
We're sorry to learn that you found the Airwrap difficult to use. This personal care styler does come with a slight learning cure to it. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
 
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
 
Best wishes,
Kelly
Dyson Customer Support