Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
4
Love! Amazing technology.
on December 19, 2020
Posted by: varisy
Gender:Female
I just purchased a complete set a month ago and I love them! The technology is amazing, how the barrels wrap hairs automatically. This makes a significant difference from other hair tools out there and this makes my life easier.
I would have given a 5-star but because I pretty much use them for curling only so I don’t really use the brushes for straightening and will have to buy the long barrels as additional tools. I will end up with the brushes I don’t need and have to pay for additional long barrels because I have long hairs... they should give an option to choose long barrels with the set instead of the standard short ones if you have long hairs...
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Wow!
on November 28, 2020
Posted by: Hilda
Gender:Female
My husband bought me this about 3 weeks ago, and I absolutely love it! This is truly amazing. Easy to use, and I look like I just stepped out of a salon when I finish doing my hair. My hair feels amazingly soft and bouncy. I have medium wavy/frizzy hair.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Healthy Hair Styling
on November 2, 2020
Posted by: Bertie
Gender:Female
I'm still learning how to use the dryer and all the tools. My hair is silkier and shinier when I use Dyson. The tools feel a little awkward now, but I'm sure as time goes on, I will become more proficient using them. It was a big investment and I do not regret making it. The product is well thought out and the packaging and container make keeping the items available but out of site easy. Well done. I really like the quality of the Dyson brand.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Must have
on December 2, 2020
Posted by: anDREa
Gender:Female
I bought the Airwrap in May 2020. I have long wavy hair, takes about 25 minutes to completely dry with a regular dryer. This Dyson is some kind of magic. It makes my hair smooth, shiny, voluminous and dries in about 7- 10 minutes. It was a big splurge for me, but honestly worth every hard earned dollar. My Airwrap quit working last week. The filter light will not go off, even after troubleshooting every possible cause. I have routinely cleaned the filter as instructed, and i only use the device 3 times a week max. I am in contact with support trying to resolve the issue. Being without the Dyson has really been devastating!! Every day is a bad hair day without it. I absolutely recommend cleaning the filter with every use or having a spare filter on hand. I can hardly wait until the Airwrap is back in my life again! Im shocked at how fragile it is, but it deserves to be treated like the diamond it is!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Simply the Best
on October 22, 2020
Posted by: KYLA
Gender:Female
Bye-bye hair salons hello to Mr. Dyson! I've been using my airwrap for over 3 week now and I simply love it. My hair is so fuller, shinier and healthier. Purchasing the airwrap is worth every penny. My husband suprised me with it because he was so tired of me using other tools on my hair not doing the job right. He would always say, "You spend hours and hours on your hair, too much heat using the flat iron and hair dryer and when I'm done it's so late at night"! He's right, I've tried a lot of the products out thier and none of them seem to work for me until now.... Thanks to my husband I love my airwrap.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
LOVE! LOVE! LOVEEEEE!!!!!
on December 2, 2020
Posted by: Mini
Gender:Female
I don’t know why i waited this long to purchase this one ... I JUST LOVE IT! My hair is so bouncy and healthy in half the time of what i used before. I enjoyed doing my hair now and been experimenting different styles and techniques... once you get the hang of it , you can’t just go back! Thanks Dyson!!!! :)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Think I will love it.....
on November 1, 2020
Posted by: Coolgaga
Gender:Female
I have only used it twice so I am hoping that with practice I will get better. The video makes it look so easy to get the hair strands to wrap around the attachment. It's not that easy or automatic but when I do get it right, I am loving the results. Will review again after more usage. So far, a very costly experiment but hoping the investment will pay off. Fingers crossed! (My recommendation to a friend is conditional at this time...)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Just average for the price
on November 22, 2020
Posted by: KellyG
Gender:Female
I have thick and wavy hair prone to frizz. I felt the brush attachments made my hair frizzier and the curling attachment took entirely too long. I think this product may work better on other types of hair.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 23, 2020
Hello KellyG,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap™ styler. Our engineers test our Airwrap on miles of different hair textures, types and lengths to ensure it's a styling tool for many customers.
We offer an Airwrap landing page on the Dyson website, which is filled with styling guides for different textures and lengths, along with the steps for curl retention. Your favorite hair product can be used in conjunction with the Airwrap too, depending on your hair and styling needs.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap™ styler. Our engineers test our Airwrap on miles of different hair textures, types and lengths to ensure it's a styling tool for many customers.
We offer an Airwrap landing page on the Dyson website, which is filled with styling guides for different textures and lengths, along with the steps for curl retention. Your favorite hair product can be used in conjunction with the Airwrap too, depending on your hair and styling needs.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson