Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Changed my life
on July 7, 2021
Posted by: Modernik
Gender:Female
This gives me the hair I've wanted all my life. I have fine hair and it doesn't hold a style very well. This changes that. Gives me great volume and a great finish. No more fried ends either! Worth the price.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Versatile, but not curling wand
on March 13, 2022
Posted by: JFitts
Gender:Female
I do love the versatility of brushes and the wrap, but this is not a wand. This product leaves my hair feeling healthy and with great body, but it's more like Farrah Fawcet curls, not beach waves, like what you get from a wand. I've decided to keep, but I do have to use the wand for curls that stay and don't just fall down to body in my ends, by the end of the day.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, March 18, 2022
Hi there, this is Kelly with Dyson. Thank you for taking the time to share your review. We're so happy to hear that you've found the brush and barrel attachments included with your Dyson Airwrap™ styler Complete. It's so great to hear how healthy your hair felt, after using this styler.
The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
You should be able to achieve those beach style waves you're looking for. You may find the styling guide videos for waves on our website helpful: https://www.dyson.com/hair-care/hair-styling-guides#wavy-hairstyles
If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
You should be able to achieve those beach style waves you're looking for. You may find the styling guide videos for waves on our website helpful: https://www.dyson.com/hair-care/hair-styling-guides#wavy-hairstyles
If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Wow and wow love love love
on March 3, 2021
Posted by: KateBagna16
Gender:Female
I’ve had my eye on thai for a while and was surprised by my husband for Valentine’s Day
I’ve used every section now
The smoothness I get with the round brush is fantastic
I’m still practicing the curling but love
It’s just so fast
After a quick blast with the drier
It’s halved the time it takes me to do my hair and it looks better than it ever did before
I will indeed sing it from the roof tops
It’s worth the investment !!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Curls do not last more than 20 mins for fine hair
on June 30, 2021
Posted by: Mrs EDC
Gender:Female
Like many other reviewers, I am so so disappointed that this doesn’t work for people like me with fine shoulder length layered hair. I have tried many of the tips and tricks recommended by Dyson but whilst the curls look great immediately after using, the curls very quickly fall out leaving me gutted as I desperately wanted this to work and May now be forced to return it within the grace period unless someone can magic up a solution for me ??
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 1, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap styler. We tested the Airwrap on miles and miles of different hair textures, types and lengths to create a versatile styling tool. The Dyson Coanda technology takes hold of the hair without you're having to manually curl it, making it very efficient.
The Airwrap works very well with hair products and we always recommend using your favorite hair product to maintain your style.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap styler. We tested the Airwrap on miles and miles of different hair textures, types and lengths to create a versatile styling tool. The Dyson Coanda technology takes hold of the hair without you're having to manually curl it, making it very efficient.
The Airwrap works very well with hair products and we always recommend using your favorite hair product to maintain your style.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love it
on June 29, 2021
Posted by: Carlavr
Gender:Female
I have long straight hair and the curling barrels rock. Very easy to get used to and fun to learn and master (hopefully). This does exactly what I hoped it would
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
AMAZING!
on December 26, 2019
Posted by: LindaB01
Gender:Female
This may sound like an advertisement but... For some time I have been in awe of Dyson airwrap ads and videos. It almost seemed too good to be true. I asked my stylist and his assistant about it but they weren’t familiar with the product. My hair, although fine, is very thick, wavy, tends to frizz and takes an hour to completely style. I also have breakage in my lightest streak that frames my face. With my other dryer I would get some hair around the brush, dry, put the dryer down, get another piece wrap around the brush pick up the dryer and on and on. This tool was on the top of my Christmas list and Santa delivered. After all the hype I was then worried that it wouldn’t live up to my expectations but I must say this tool is MAGIC. With one hand I was able to go from shower to dry and styled in 15 minutes. Yes!! I have shine that I never get, root lift and a smooth finish with hair that swings into place and feels like silk. Low heat, very light weight and much lower dryer temperature. I’m sure all my other tools put together cost more than this. I am so impressed that I am going to bring it with me to my next appointment to impress Joe and Gloria too. I would promote this Dyson product any time! Super impressed!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Massive upgrade & time saver
on March 9, 2021
Posted by: LuckyBloom
Gender:Female
Please take time to read the instructions and watch the videos provided by Dyson. I kept making a few mistakes in the beginning. I always think I build, fix, or use anything without reading the instructions! Overall, the Dyson Airwrap is awesome! It's a major upgrade from the old school blow and brush. The blowout and stying tools create a great look and it is a major time saver. Traditional hot rollers (which I love) don't work for me anymore - my hair is too long. The Airwrap creates a modern look, not the "pageant and prom curls." On the technology side, you got aerodynamics and styling and performance. It's amazing.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Game Changer
on February 8, 2021
Posted by: SQuzie
Gender:Female
I was on the fence with purchasing the Airwrap. Once I convinced myself that it was an investment to save me time, I placed an order with Dyson. What a game changer. I have shoulder length hair and it cuts about 10-15 min out of my morning routine. And the best part, my hair looks great alll day.
I would recommend this to a friend!
Written by a customer while visiting Dyson