Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
3
Ehhhh not too sure
on December 31, 2021
Posted by: CS1026
I have very curly, thick, kinked up hair. I was shocked to see how quickly the dyson dried my hair. I started with the smoothing brush and it got All my kinks out I was off to a good start. Then I noticed the smoothing brush was making my ends every frizzy. I went on to round brush and blow dry, my ends were so frizzy (mind u my hair blow dries very easily even tho it’s thick and curly it’s never frizzy). I tried to tame the frizz with the airwrap curling wand and my hair was disastrous. I had to flat iron over my hair. They need to make a larger round brush. This one is too small.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
1
Disappointed
on August 4, 2019
Posted by: Shirley02
Gender:Female
I was super excited about this product until I purchased it. This first one I purchased didn't turn on at all. I returned it for another one. The second one stopped working my first time using it and would not turn back on again. I had to return it because of the hefty pricetag I couldn't trust that it would continue to work if I got another one. This would be the most amazing thing if it actually worked. I'm definitely disappointed with Dyson over this.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 7, 2019
Hi Shirley, this is Kelly with Dyson. I'm sorry to read your review and learn of your experience with the Dyson Airwrap styler. It sounds very unusual to hear that you've encountered an issue with not just one, but two machines. Please note, while we don't expect problems to occur, Dyson does back all new units purchased from an authorized retailer with a free 2-year guarantee. We also do find most problems can be resolved via simple, yet effective troubleshooting right at home. While I understand that you have returned your machine, we'd value the opportunity to learn more about your experience with your Dyson. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Great All-In-One
on May 13, 2021
Posted by: julesski
Gender:Female
The attachments are amazing but it does take some practice and getting used to... it dries so fast and curls at the same time which is a real time saver. I would watch the videos for better instruction than just reading the manual since it is so different from traditional curling irons and straighteners. I am still getting used to it but feel like I am getting the hang of the brushes and straightening. It does give you more volume than a traditional blow dryer (and I have an expensive one). If you have a lot of hair (mine is long and thick), I think this is a game changer. I am really looking forward to spending some time learning how to use the curling attachments. Will write another review after I have used it for a couple of months.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Awesome♡
on August 28, 2019
Posted by: Yomariana
Gender:Female
It’s the most wonderful device I’ve had ever! I just love it. It”s fantastic having waves with no damaged hair!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
At last, no flat hair
on May 11, 2021
Posted by: GnCrzy
Gender:Female
This is the first product that I’ve ever used that made my hair full. Not for just a few hours, but for two days between washes. Love it!! PS: I’m hair styling challenged and I’ve gotten compliments on my hair!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best hair purchase ever
on May 29, 2022
Posted by: ag7204
Gender:Female
Absolutely thrilled with this purchase. Best tool I have ever used for my hair. Dries, straightens, and curls with ease.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing
on May 8, 2022
Posted by: Gigi10
Gender:Female
This Is a perfect combo for everything you need in your hair. The amazing part is the air is not super hot so your hand are safe. It’s a little bit heavy. And maybe you will need brushes more big. I love it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
OOOOOOMMMMMGGGG!!!! LOVE THE AIRWRAP
on December 15, 2018
Posted by: LoveAirWrap
Gender:Female
I love hair with lots of body, after all I am an 80's girl! However, I have straight, bodiless hair and refuse to perm. Also, I am horrible with curling irons or flat irons, so I just blow-dry my hair with a round brush.
I saw this product and thought I would give it a try, even though I returned the Dyson hairdryer. My Airwrap arrived 3 days ago and I am in love! I have received so many compliments on my hair, which by the way is not even chin length, (I am growing out from a pixie and really looking forward to long hair again.) I dried it 60% with the dryer attachment, which only took about 2-3 min. Then I switched to the smaller curl wands to finish. From start to finish, I was done in less time, my hair is full of body looks and feels absolutely amazing! It was so easy and as far as product, I only used a small amount of Moroccan oil.
I have a trip coming up after Christmas and I feel this will be easy to take along as the wand and attachments I want to take with me will not take up any more room than my previous hair dryer. I would recommend taking the time to watch all the tutorials on Dyson's website. They are very helpful. I know it is an extremely expensive product, but well worth it!
Dyson - THANK YOU for making a product so simple to use, saves me time in the morning, will save me money on the product I won't need anymore, doesn't damage my hair, and makes my hair look beautiful and shiny.
I would recommend this to a friend!
Written by a customer while visiting Dyson