Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
4
It really works....
on July 7, 2021
Posted by: C Mic go
Gender:Female
I love how it dry's my hair and leaves it healthy. Plus it dry's it really fast on low heat.
The curling part I am having trouble with the curling part and need more help.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Learning and getting better!
on October 19, 2021
Posted by: LPM72
Gender:Female
I purchased this about 3 weeks ago. A friend's daughter really loved hers, so I thought I'd treat myself. I have fine shoulder length hair. I've done the drying with the smooth brush to straighten, which works great. I've also sectioned off my hair and curled it. That works great, but by the end of the day, the curls have gone out. I am currently experimenting with different products to see which help with that issue. It takes a little bit to get used to the curling, as I instinctively wanted to turn the wand, but your hair just wraps itself around. I've found that with my shorter hair it's easier if I go back and forth a bit so the hair gets a good hold and then slowly move toward my scalp.
Because I'm a "newbie" it currently takes me longer to curl my hair than it would if I dried it and then curled it, but it also has never looked this good and that's probably because I section my hair with the Dyson and I rarely take that time when I curl it. My only "issue" if you can even call it that, is that you really have to wash your hair in order to style it. I normally only wash my hair every 2-3 days. I used to just pull it up when I showered, but now I just rinse it and then restyle. Not a huge deal. It's just a change in my routine and I'm getting used to it.
I think if you have longer hair this is an amazing tool for those gorgeous curls. My hair is shoulder length and it works well, but it is a learning process for me. I have noticed that each time I do my hair it gets easier, so if you splurge on yourself like I did, give it time and keep working at it! You'll start to learn what works best for you and you'll likely keep liking it more and more every time you use it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Not worth the money
on February 14, 2021
Posted by: BJ11
Gender:Female
I got the air wrap complete set for my birthday. I was so excited. Unfortunately here is the problems I ran into. 1st the curlers are hard to figure out and once you do you have to section very small pieces to be able to wrap it around the barrel. Note the curls do not last long at all. The second problem I ran into was that the machine took a lot GFI and keep tripping my breaker. So I constantly have to reset it to use it and nothing else can be plugged into the outlet at the same time.
What I like: the brush, round brush, and blow dryer heads are good with the exception of the breaker tripping all the time, I like these heads and use them, but I don’t find that the price of this machine is worth it. For all that it is advertised for i only use 3 heads.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
5
Wrap
on May 10, 2022
Posted by: Natty
Gender:Female
Love it and wish I didn’t wait so long to buy it!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Superb Quality and Performance
on April 11, 2020
Posted by: YFeliciano19
Gender:Female
I have to confess my hair is thinning, very thin making it difficult to style. While vacationing in Miami I went to a random salon to have my hair cut and refreshed. The stylist used the Dyson Hair tools to dry and style my hair. I was afraid of how brittle my hair will be after all that blowing and styling. As I walked out the salon I took a glimpse in a beautiful mirror they had by the entrance and I thought to myself It does looks fabulous but all her work will only last a few hours since my hair is so thin and difficult. Needless to say I was “literally “ blown away of how Dyson performed. My hair was soft and manageable it had a nice shine and bounce to it. It felt soft like silk and it had a nice texture to it. I was so amazed that the style lasted all day until the following day. I wish I had Dyson Hair tools to style my hair every day at home and have the look and feel as if I had it professionally done. the quality and performance of the Dyson product is absolutely superb.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Fine Hair Flop
on March 23, 2022
Posted by: Jennbo
Gender:Female
Bought this at Christmas. Have had it for three solid months to learn about and get comfortable with the product but still do not feel confident that it will produce the desired results. I have extremely fine hair that admittedly is hard to handle, and the airwrap has not overcome the challenges of fine hair. Curls may stay with use of curl products but then feels crunchy rather than soft. Curls do not stay beyond a day. Still prefer drying hair with a roll brush and regular dryer to the Airwrap for better control of styling.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, March 24, 2022
Hello, this is Kelly with Dyson. We're sad to hear that you've had a disappointing experience with your Dyson Airwrap™ styler. We'd love to walk you through some steps which may help curl retention on your fine hair. Please contact our customer service team at askdysonUS@dyson.com, and we will be very happy to help.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Profesional look!
on September 7, 2021
Posted by: SD17
Gender:Female
I got it as a present for my birthday and after watching a few videos I am now able to curl my hair in 20 minutes and look like I just came out of the salon.
The straightener isn’t my favorite thou since my hair still looks freezy.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Paulinha
Gender:Female
Verified Purchase:Yes
I bought it a few weeks ago and I'm in love! I wash my hair every day and use a hairdryer every day and what I wanted most was to have that effect of leaving the salon. yes now I can leave the house as if I have just left the salon. Best is that my hairstyle lasts all day!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson