Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
High Quality, Dries fast, styles great!
on September 19, 2021
Posted by: NVhoney
My boyfriend bought this for me as an early Christmas present. It has done wonders! It is less damaging to my hair and ends. The curls stay in for at least 2-3 days! (Keep in mind everyone’s hair is different so you may get different results). It dries my hair so fast. Without curling, I can dry/straighten my hair within 10 mins after washing! Definitely a time saver and did not disappoint! Say goodbye to a regular hair dryer and straightener/curler. Hello, Airwrap!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best Hair Tool
on June 6, 2021
Posted by: dzzy
Gender:Female
This is the best hair drying and styling tool I have ever owned. My normally fine, body less hair looks full and styled. Love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing!
on January 8, 2020
Posted by: Antho
Gender:Female
I received the Dyson Airwrap for Christmas from my husband and all I can say is wow, my hair looks AMAZING! My hair is on the thicker side and just above my waist and it takes me time to dry and curl my hair. With the airwrap, the time it takes me is cut in half and the curls last much longer than when I use the hair dryer or curing iron. I love the different attachments to get different looks. What is amazing is how my hair feels so much softer and silkier. The engineering and technology is fantastic! I’m extremely satisfied with my new Dyson Airwrap!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
I love my air wrap
on August 31, 2021
Posted by: Caroleh
I’ve had my air wrap styler for about 3 weeks and I love it! I got the smaller diameter rods and it does awesome curls . I also love the smoothing brush! I haven’t really tried the other attachments yet but I’m impressed with how much time it saves me getting ready each day! Spritzing my hair to refresh and restyle gives me day after day of “first day” hair dos. My hairstylist suggested I use tools that would not damage my hair with high heat and my airwrap tool is perfect!
I do wish it had a smaller storage case ... it takes up a lot of real estate in my bathroom....
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Could use a few tweeks
on June 26, 2021
Posted by: Michele Bac
Gender:Female
Barrel needs to be a bit smaller, there should be a switch to reverse the curler instead of changing attachments. There is nonsokution for having straight roots on curly hair with soft barrel curls on ends or at least the directions aren't thorough. And there should be a version for stylists.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, June 29, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Airwrap™ styler. The barrels make the Dyson Coanda technology, which wraps the hair around the barrel, makes it easy for the Coanda effect to work without the section of the hair flying everywhere, keeping styling efficient.
We do understand using this technology may cause a learning curve. So we've created tons of styling guides and curl retention videos for different hair types and lengths on the Dyson Hair Support page and invite you to check out the page for some helpful videos.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Airwrap™ styler. The barrels make the Dyson Coanda technology, which wraps the hair around the barrel, makes it easy for the Coanda effect to work without the section of the hair flying everywhere, keeping styling efficient.
We do understand using this technology may cause a learning curve. So we've created tons of styling guides and curl retention videos for different hair types and lengths on the Dyson Hair Support page and invite you to check out the page for some helpful videos.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Wonderful high-quality product
on September 16, 2021
Posted by: Rindy
Gender:Female
I bought this for myself two weeks ago and have been nothing but delighted with it since then. I am able to style my slightly wavy hair into a straight sleek style as well as add volume or even curls. It is true that you have to experiment with it a bit to get your hair the right dampness, but once you get in the groove you can really get some beautiful results.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best purchase I ever made!
on April 30, 2020
Posted by: Mjacobs
I bought the airwrap about a year and a half ago and I absolutely love it ... it has transformed my hair - I literally get compliments all the time. Trust me buy this product .. it has actually saved me money because I don’t have to get blow outs the way I used to. Plus I can now do my hair in less than half the time. My hair used to smell burnt and was so dry from the curling iron, it’s healthy again! I tell everyone I know it is an absolute game changer and must have! Worth every penny
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Only Showing Good Reviews???
on February 7, 2019
Posted by: DisappointedinDyson
I loved this machine for the handful of times I was able to use it before it stopped working. For what I spent I expect an exceptional product and superior customer service-did not get either thing. I know that I am one of many that has had this experience with Airwrap. What is the problem and how is Dyson addressing the issue? After seven weeks I couldn't get one straight answer. Nevermind the fact that they can't even replace the machine-bad business all the way around. I really tried to work with your company and just got the run around. Really disappointed as Dyson has always provided excellent machines and service.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 26, 2019
Hello, this is Kelly with Dyson. I'm so sorry to read this review and learn that you are experiencing an issue with your Dyson Airwrap™ styler. While I'm not certain of the exact issue you are having with your machine, we would certainly not expect any problems to occur, especially so soon after receiving your machine. Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson