Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
2
No
on May 1, 2022
Posted by: Jenn198833
Gender:Female
[This review was collected as part of a promotion.] I wouldn't eat it for my friends or anyone. Too expensive for nothing
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 3, 2022
Hello Jenn, this is Kelly with Dyson. Thank you for your review on the Dyson Airwrap™. We are sad to learn that we seem to have missed the mark with this product. If you're having issues with your Airwrap™, feel free to get in touch with us at askdysonUS@dyson.com. We'll be glad to help.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Amazing
on June 2, 2021
Posted by: Emmasreview
Gender:Female
[This review was collected as part of a promotion.] Leaves my hair so much softer, curls last longer with the cold blast
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Do not like it at all
on May 3, 2022
Posted by: Ellenmo
Gender:Female
I bought this a month ago. I find it awkward to hold and it doesn’t have much power. It takes significantly longer to blow dry my hair than a regular blow dryer. The handle gets quite warm as well. If I could return it I would.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 4, 2022
Hi there,
Thanks for writing your review on the Dyson Airwrap™ styler. In this case, it would be worth noting the Dyson Airwrap™ has been designed for use as a styler. While a pre-styling dryer is included in the box, it would not be intended for or designed to fully dry your hair, or dry to a style. As a result, Dyson Airwrap™ would not replace your Dyson Supersonic™ or other hair dryer. We would value the opportunity to learn more about your experience, and go over your machine with you, to help ensure you're able to get the best from your Dyson Airwrap™ styler. Please consider emailing us directly at askdysonus@dyson.com.
Best wishes,
David
Dyson customer support
Thanks for writing your review on the Dyson Airwrap™ styler. In this case, it would be worth noting the Dyson Airwrap™ has been designed for use as a styler. While a pre-styling dryer is included in the box, it would not be intended for or designed to fully dry your hair, or dry to a style. As a result, Dyson Airwrap™ would not replace your Dyson Supersonic™ or other hair dryer. We would value the opportunity to learn more about your experience, and go over your machine with you, to help ensure you're able to get the best from your Dyson Airwrap™ styler. Please consider emailing us directly at askdysonus@dyson.com.
Best wishes,
David
Dyson customer support
Written by a customer while visiting Dyson
Customer Rating
5
Absolutely worth it!
on March 2, 2021
Posted by: Diana17
Gender:Female
Sooo love it! It takes me 5-7 minutes to get my hair done (before dyson it was usually about 20-30 minutes blow dry+Hair straightener). Totally recommend! Thank you Dyson team!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
I feel like I have been "Snookered"!
on May 9, 2021
Posted by: dimaur
Gender:Female
I have had this for a month. Used it 4 times. It is a hard NO for my hair. Doesn't really "Style" hair as much as it just blows in body. So my hair looks like I air dried it on a humid day - like swollen, flyaway hair. HUGE hair. I just wanted a little body and bit of curl under. I feel like I have been snookered into buying a VERY EXPENSIVE paperweight. My house is FULL of Dyson products, but this was an expensive failure.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 10, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap™ styler. The Dyson Airwrap styler is engineered with the Dyson Coanda effect, so the machine wraps your hair around the barrels to curl your damp hair, while styling it. If you have a favorite styling product, we invite you to use some with your Dyson Airwrap.
With the newer technology, the Airwrap may have a learning curve to it. We have a Dyson Hair support page with a wealth of information, styling guides and styling videos for many hair types and textures.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap™ styler. The Dyson Airwrap styler is engineered with the Dyson Coanda effect, so the machine wraps your hair around the barrels to curl your damp hair, while styling it. If you have a favorite styling product, we invite you to use some with your Dyson Airwrap.
With the newer technology, the Airwrap may have a learning curve to it. We have a Dyson Hair support page with a wealth of information, styling guides and styling videos for many hair types and textures.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Am happy with it
on August 26, 2021
Posted by: EKC57
Gender:Female
I travel a lot so was hoping the dryer with a few attachments would do the trick and take up less luggage space. I'm still learning how to get the most out of it. I have frizzy hair and was hoping I would have to do less than my previous "routine" (air dry, hot curlers (3-5 min) followed by flat iron) to get a smooth sleek look . So far, haven't figured out the right "combo" of attachments - but am confident I will.
Written by a customer while visiting Dyson
Customer Rating
5
Even I can do it
on March 11, 2022
Posted by: kj555
Gender:Female
I would classify myself as completely inept in the hair styling department. The Airwrap is a miracle. So easy, so fast. I really don't have to do any work, it perfectly curls my hair in about 5 minutes (I have short hair). I love it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Thrilled
on January 8, 2019
Posted by: Beth21
Gender:Female
I bought the Dyson Airwrap Complete as a surprise Christmas gift for my daughters and me. Oh Holy Hair!! No more paying for blowouts. We ❤️❤️ It!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson