Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Absolutely worth the purchase
on March 8, 2022
Posted by: Britvan1
Gender:Female
I bought this a month ago and I don’t know what I did without it before. Makes styling my hair so much quicker and easier.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing
on July 12, 2021
Posted by: Anastasia56
So worth the money! At first I wasn’t sure because it is pretty expensive but I was not disappointed. Instead of buying multiple styling tools just get this. It takes some time to master the curling process but it’s not that bad. Absolutely love how silky and smooth my hair is after each blow dry. Not to mention that it does not feel dry or damaged. 10/10 would recommend
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
As great as advertised
on February 8, 2021
Posted by: Zoe5707
Gender:Female
I rarely review products, but I spent over a year researching and waiting before finally giving in and buying the airwrap and I am so happy to say that it is everything it promised to be! I am not experienced at all with styling hair and I have a lot of long, thin hair that can be hard to style. The airwrap is extremely intuitive and honestly foolproof. Also much lighter and a lot quieter than I expected!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
AMAZING !!!
on March 12, 2020
Posted by: salma
Gender:Female
My husband bought me the Dyson Airwrap a couple of months ago, I just love it. it's an amazing machine. I have curly and thick hair and with the airwrap it become very smooth.
Besides, Dyson customer service is one of the best ! They are a great problem solver !
I am extremely satisfied with the product and the service !
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Absolutely Hreat
on May 25, 2021
Posted by: MPanama
Bought it for my wife as birthday present, she so loves her gift.
Written by a customer while visiting Dyson
Customer Rating
1
not worth the money
on April 15, 2021
Posted by: Mary Lou
Gender:Female
great concept but i cant seem to get the curls to stay at all. im disappointed to have spent that much money on this when it doesnt work with my fine straight hair. i have been in the hair business for 30 years .
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 15, 2021
Hello Mary Lou, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2
Not So Great
on October 8, 2021
Posted by: Rosey85
Gender:Female
[This review was collected as part of a promotion.] I’m disappointed in the air wrap. I have medium length fine hair. The attached round brush and straight brush dry my hair but make it frizzy. The air wrap barrels are very difficult to use. Sometimes I can get curls but they only last a few minutes even with hairspray. I really wanted this to this to work especially after all the money I spent. I am very disappointed and would not recommend to a friend.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 9, 2021
Hi there, this is Kelly with Dyson. We're sorry to hear that you haven't found the Airwrap is working better with your hair, and than you haven't been pleased with the results. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Amazing ! Great buy
on February 4, 2021
Posted by: Ashdemo4
I love how easy to use this tool really is! My hair has never looked better!!
Written by a customer while visiting Dyson