Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3 out of 5
4.3
(3,148 Reviews)
Open Ratings Snapshot
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product. 
(
2,319 out of 2,824
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5 out of 5
5
It takes some practice
on May 25, 2022
Posted by: wag4404
Gender:Female
I am surprised how much I like this product.! It does take practice getting to use it for desired styling but it is worth the effort. I have a shaggy bob hairstyle and the wrap attachments work to give my hair lift, volume and gentle waves. My hair looks salon styled. I love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Worth every $
on February 11, 2021
Posted by: OlgaOK
Gender:Female
I just fell in love with Dyson and its products. Airwrap did not disappoint me. I love styling my hair w/airwrap and always looking forward to use it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Not good for curly and wavy hair
on February 15, 2021
Posted by: Nina25
Gender:Female
They should make a rotating brush for wavy and curly hair.
Doesn’t work at all on curly hair!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Game Changer
on May 5, 2021
Posted by: Mel S
Gender:Female
This product is a game changer. The curling is easy and lasts on my hair for days.
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Game Changer!!
on June 1, 2020
Posted by: Ioanna01
Gender:Female
I have been thinking about buying this for a long time and I am finally happy that I did!!! My hair is so damaged from years of dying, highlighting and curling irons that I get "spoken" to by my hairdresser, LOL So I finally broke down and bought it and WOW, just WOW!!! It is a total game changer!!! I have curly hair and it works amazing!! The first time I styled my hair it turned out great!!! No more damaging curling irons and no more broken, burnt hair from hot curling irons!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Shuts off at a minute of use now.
on August 28, 2019
Posted by: Lilalisa
Gender:Female
It shuts off after a few seconds and hardly one curl. I clean the filter and the filter light still stays on. I try holding cool button thinking maybe it’s a heat issues but I have to unplug it and let it sit before it will turn on again. It was a huge investment and now a huge loss of money. I can see here there clearly is a problem that Dyson is not addressing. I love the blow dryer but stay away from the air wrap. Great idea just wish it worked
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer SupportAugust 30, 2019
Hi there, this is Kelly with Dyson. Thank you for your review. I am sorry to learn that you're having an issue with your Dyson Airwrap™ styler shutting off mid-use. We would certainly not expect the machine to shut off without the power switch being engaged. We apologize for this inconvenience and want to ensure you have a great experience with the Dyson Airwrap™ styler. Feel free to contact us at askdysonUS@dyson.com and we will be happy to help.

Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Don't Hesitate! Best Hair Purchase Yet!
on May 3, 2021
Posted by: AngOz
Gender:Female
Game changer! Perfect for all hair types. Easy to use, lightweight and leaves you with hair that looks like you just stepped out of the salon. From the dryer, to the smoothing brush to the curling barrels, the options are endless! Only regret is that we didn't order this sooner.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
It’s okay
on March 7, 2022
Posted by: Lleslieg
Gender:Female
I bought the dyson airwrap because I’m too scared to use a hot curling iron. Out of the few times I’ve used my dyson I noticed the curls don’t hold, even with hair products. The curls are beautiful but I don’t think it’s worth the money it costs. It’s too over hyped.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer SupportMarch 21, 2022
Hello,

Thank you for your review. This is Miella from Dyson. We're sorry to hear that you didn't absolutely love your Dyson Airwrap™ styler. The Dyson Airwrap is tested on miles and miles of different hair types, textures and lengths, ensuring it's a versatile styling tool.

With the Dyson Coanda technology, we do understand there can be a learning curve with the Airwrap. This is why we cultivated the Airwrap section of the Dyson Hair Support page with videos tips and curl retention styling guides, depending on your hair type.

We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.

Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
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