Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
It's pure magic.
on March 4, 2020
Posted by: Thale
Gender:Female
Everything this company works exactly as advertised. It's the only company that accomplish this. I always hated my hair, I used to watch hours of YouTube videos on how to style it, curl it using a flatiron, how to do a blowout. I got a PhD in mathematics and all these amazingly stupid teenagers would make their hair perfect in 2 minutes and I would end up crying of frustration and embarrassedly ask my husband for help to get the brush out of my hair because it was so tangled up.. For many years I'd just given up on the whole thing. I spent my money on nice hair barrets instead and just kept it in a bun, nice looking hair was something other people had and was far out of reach for someone as clumsy as me. And then, this Christmas, my husband gave my The Airwrap. I didn't even know it existed. (he got alot of points on that one I can tell you hahaha) Now I have beautiful hair EVERY SINGLE DAY! And I don't even use it every day, I just use it when I shower and set it with hairspray and it holds for three days. I might do one or to touch-ups for my bangs, but that's it. My husband loves it too. He use the brush attachment to dry his hair and it's so much faster than a regular dryer.
Also, I want to thank the dyson customer support team for being so sweet and genuinely friendly nice people. Thank you Dyson for the chance I now have to have gorgeous hair in no time, without going to a hairdresser. I'm so grateful for this that I really do not have the words for it. Ive gone through my whole life feeling ugly and now I feel like a million bucks. I would gladly pay triple for this product.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
OBSESSED
on April 29, 2021
Posted by: Aishakal
Gender:Female
My family gifted this to me for my birthday since I'm been wanting one for SO LONG!! I absolutely love it, my hair is long and pin straight so curls NEVER hold on my hair but with the Dyson I saw IMMEDIATE results and saw that my curls lasted for a three days before I washed my hair!! ingly thing is the barrels are too short so I will be investing in the longer barrels
Written by a customer while visiting Dyson
Customer Rating
4
Switch shapes
on October 11, 2021
Posted by: Valerie80
Gender:Female
It didn't work out at first and after watching tutorials, I figured it out. It's a great product that helps to save a lot of time as you can dry and style at the same time. What i want to point out is that I wish the temperature switch and the speed switch would have a different shapes because when you twist the handle styling the back, for example, you cannot see what are you turning up or down - the temperature or the speed. Let's say the temperature button would be oval or semi circle and the speed would be a circle, that would help to identify them to the touch without having to look which one is which. I'm sure I can get used to finding the right button soon, but as a beginner I find it a bit inconvenient and keep missing the right one.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Flashing Lights
on May 30, 2021
Posted by: md17
Gender:Female
I received my air wrap in the mail and plugged it in to use it when the red light started flashing after two seconds. I then cleaned the filter hoping this would solve the problem... It still did not work. I was so excited for this product and now extremely disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, June 2, 2021
Hi there, this is Kelly with Dyson. We're sorry to hear of your very unusual experience you had with your brand-new Dyson Airwrap™ styler Complete. We certainly would not expect your unit to malfunction after the very first use. I'm happy to inform you that, while we don't expect any problems to occur, if you purchase your machine new and from an authorized retailer Dyson will back your purchase with a free 2-year guarantee. That being said, we're also always keen to assist with troubleshooting any issues regardless of warranty status. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Awesome!
on January 14, 2021
Posted by: JenY
Gender:Female
I didn’t get pink color and I got purple. Not sure why purple is not in here to select. Anyways. Airwrap is awesome. I’m loving it. I’m not great styling my hair but this has been so easy for me to curl my hair. I always wanted to get nice curly hair but I could never use curler or iron to do them. It’s super quick too. Totally recommended.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Needs modified attachments for thick hair
on May 28, 2021
Posted by: thickhair15
I love the airwrap however, the flat brush and the round brush do not allow for getting the sleek frizz free final look. There is not enough resistance in either of these brushes for people with thick hair. Please make a new round brush and flat brush that allow for a sleek blowout look for people with thick hair!
Response from DysonBy Dyson Customer Support, May 28, 2021
Hi there, this is Kelly with Dyson. We're happy to hear that you've been mostly pleased with your Dyson Airwrap™ styler Complete. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We do carry some additional attachments, including longer barrels which are ideal for owners looking for the perfect attachment for longer or thicker hair. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
We do carry some additional attachments, including longer barrels which are ideal for owners looking for the perfect attachment for longer or thicker hair. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Airwrap
on May 10, 2022
Posted by: Tracy 2160
Gender:Female
Once you watch videos and practice a few times - this gives you salon styled hair-)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Absolutely AMAZING!!!!
on May 11, 2022
Posted by: Plgarc61
Gender:Female
I’ve used curling irons, hot rollers, flat irons, every tool that I could get from infomercials. None of them would hod my curls. My curls would start drooping within the half hour or hour. … But the Dyson Airwrap is the only one that holds my curl throughout the day! It is the best expense/purchase I’ve ever made and well worth it!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson