Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Unbelievable
on May 1, 2021
Posted by: GoIrish
Gender:Female
At first I thought-no way this is gonna work in my thin flat long hair plus I was really worried about spending this kind of money on another “miracle fix” but I was so very surprised and extremely happy -I’m s health care worker in a major emergency department so I don’t have a lot of time in the morning-but it’s just awesome, quick and works like magic—as a dyson vacuum cleaner fan/owner I knew the product was gonna be high quality-thank you
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love this- a life-changer!
on August 21, 2021
Posted by: Serendipity925
Gender:Female
I received a couple weeks ago. I had become used to just letting my hair dry naturally because I couldn’t be bothered especially during Covid. But now, whether drying straight with the brush attachment or adding curls, my hair looks like I care again! I have straight, coarse Asian hair. And with this, my curls/waves stay in. Takes time to curl, but the drying straight is super fast. Not sure I need my hair dryer anymore.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Positively perfect except for one major flaw
on August 15, 2020
Posted by: Phyllis
Gender:Female
I have had the airwrap for several weeks now and love it every time I use it. My hair dries quickly and styles beautifully. I already had a Dyson hair dryer and loved it but was looking for something that would dry my hair and stylet at the same time. The new air wrap certainly does that. And in record-setting time. But the problem is that five minutes after I style it, if I go outside even for a quick minute, my hair turns soft and frizzy. No matter what hair products I put in. I have tried everything I could think of, but obviously this new product just doesn’t work for my type of hair. My hair is of medium thickness and can get a little frizzy, but I’ve never had this much trouble holding a style. I am truly heartbroken as I really want to keep this fabulous product, but it just doesn’t work for my hair. I have to be able to keep the style without it turning soft and frizzy the minute I walk out the door. I always make sure that I put the cool setting on after I finish to hold onto the style, but obviously that doesn’t work for me. If anyone has a suggestion on how to keep the style, please let me know. I have tried all the attachments
and can’t think of anything else I can do. I am genuinely sad to have to return it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 18, 2020
Hello,
Thank you for your review. This is Miella from Dyson. We're so happy to hear you've enjoyed the functionality of the Dyson Airwrap™ styler. The Airwrap's Coanda effect works seamlessly to wrap the hair around the barrels for you, and will dry any dampness along the way.
Depending on your hair type, you may need to ensure your hair is completely dry after using the Airwrap and may require more hair product to maintain the style. Product can be used before, during and after usage of the Airwrap.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're so happy to hear you've enjoyed the functionality of the Dyson Airwrap™ styler. The Airwrap's Coanda effect works seamlessly to wrap the hair around the barrels for you, and will dry any dampness along the way.
Depending on your hair type, you may need to ensure your hair is completely dry after using the Airwrap and may require more hair product to maintain the style. Product can be used before, during and after usage of the Airwrap.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Love it but!
on December 19, 2019
Posted by: Emma1
Gender:Female
I absolutely love my airwrap in every way so much so I even take on holiday with me because I don’t want to use anything else now. This is where the airwrap drops from 5star to 4star. I went to the bother of packaging up and taking with me to my trip to the USA only to find it doesn’t work here. Very very disappointed come in dyson you can do better for the price of this appliance I would have expected to be able to use worldwide very sad.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
i LOVE MY DYSON AIRWRAP!!!
on February 3, 2019
Posted by: AngieS67
Gender:Female
I am completely blown away with the ease of curling my hair! I have naturally curly, thick hair. My Airwrap curls it flawlessly!.I wash my hair, apply leave in conditioner, anti frizz serum and a light styling foam. I leave my hair up in a towel while I do my makeup. After applying my makeup my hair is the perfect dampness to style. I section my hair and use my Airwrap! If I want to calm down my natural curls I use the larger barrels and it gives my hair the beachy tousled look. If I want tighter more defined curls I use the smaller barrels. I use the round brush attachment for lift at my roots on the top of my head and I use the soft smoothing brush to style my side swept bangs. I spritz my curls with a light hairspray and let it dry before I run my finger through it to fluff it and separate the curls. This is hands down the best styler I have bought and believe me I have tried just about all of them. I am so glad I have found something that won't damage my hair and uses less time than drying with a traditional blow dryer and curling with a curling iron. My flat iron I used on my bangs was causing them to dry out and break making them shorter each time I used it. My hair feels so much healthier now than it did when I was using heated tools! I have attached two pictures. I used the smaller barrels to create these curls, round brush for the big hair lift at the top LOL... these lasted a couple of days!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Even my nine year old loves it!
on April 24, 2021
Posted by: ohthatlily
Gender:Female
I bought this to gently curl my hair much quicker than my usual wet-sets. While the curls are looser, I love that I can dry and curl my hair so quickly.
I’ve been used the paddle brush when drying my long-haired son. He LOVES the gentle warmth and it’s the only time he genuinely enjoys getting his hair brushed.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Love my new Dyson Airwrap
on May 5, 2021
Posted by: SarahS
Gender:Female
I received the Dyson Airwrap as a gift and absolutely love it. From the ease of using the tool to the final look it gives my hair. I have received so many compliments on my hair since I've used the Airwrap it gives my hair the look of a blow out without going to the salon. The only drawback is the barrel that came with the Airwrap is for people with short/medium hair length and the barrel can be a little short at times. But overall I would recommend!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
INCREDIBLE
on October 29, 2021
Posted by: pollyagee
Gender:Female
I am NOT a person that styles my hair hardly ever but this airwrap thing is incredible I barely have to do anything. it does it all for you!!! SO WORTH THE MONEY and is incredibly gentle on my hair
I would recommend this to a friend!
Written by a customer while visiting Dyson