Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
2
Airwrap
on February 9, 2022
Posted by: Tburny
Gender:Female
I love this airwrap when it works but mine shuts off half way through. I called and they said to clean it so I do after each use but it still keeps shutting off
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 9, 2022
Hi there, this is Kelly with Dyson. I'm so sorry to see that you're having trouble with your Airwrap shutting off during use. We wouldn't expect the Airwrap to shut off during use, without having engaged the power button. While we understand you've taken the time to reach out for support, we'd value the opportunity to learn more, and help make sure your Airwrap is performing as intended. Feel free to get back in touch at askdysonUS@dyson.com. We will be looking forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Excellent
on January 3, 2022
Posted by: April6
Gender:Female
After a quick learning curve I got the hand of the airwrap. It is an extraordinary tool. I have fine, medium thickness, medium length hair. It used to take about 45 minutes to blow dry and style, either straight or curled. With the airwrap 15 to 20 minutes from the shower to hair styled! Amazing!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Not worth the price
on August 28, 2019
Posted by: Fashionista
Gender:Female
Expensive and time consuming. The “vortex” feature definitely needs improvement since it basically just messes up the curls you have already completed. Also, the curl doesn’t really last.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 30, 2019
Hello there, this is Kelly with Dyson. Thanks for sharing your review of the Dyson Airwrap Styler. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap to be disappointing, thus far in your use, and have found that your curls are not lasting. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
We're sorry to learn that you found the Airwrap to be disappointing, thus far in your use, and have found that your curls are not lasting. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love it
on July 31, 2021
Posted by: Sph1
Can do my hair quickly and the lighter weight is easier on my hands.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Salon stylist
on February 17, 2019
Posted by: Miahever
Gender:Male
It’s remarkable! I really have been debating on whether or not to use on my clients, 99% of the time I’m a colorist, the other % a promoter. I just know the price won’t go down because the dryer is still the same price after all these years. I guess people are just going to spend their tax returns on Dyson this year.!
It makes your hair soft and shiny. We all want that.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Expensive but Worth it
on February 16, 2022
Posted by: eriles
I splurged with a work bonus to get the air wrap. I have very long hair and a LOT of it. When i was young my hair was straight smooth and lovely and then age came in and gave me a different hair type. I used to blow dry then flat iron my hair if I wanted it to look nice. Now I use the smooth brush and I love the results. My hair is smooth, feels soft and some how lighter? I don't know what vodoo magic is going on here, but I love it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
worked great until
on January 9, 2022
Posted by: stephlanty
Gender:Female
i love my air wrap and use it on the daily. today i unplugged it and the plug broke into my hands
I would recommend this to a friend!
Response from DysonBy Dyson, January 12, 2022
Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love it
on July 10, 2021
Posted by: Hlark06
Gender:Female
The first time I used it, it took me awhile to figure out how to use it in order to get the curls I wanted.
I would recommend this to a friend!
Written by a customer while visiting Dyson