Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
1
Very disappointed
on May 4, 2022
Posted by: Rylie123
Gender:Female
I have had my Dyson airwrap for a little under a year and a half and about a month ago, it started turning off randomly. Whenever I’m doing my hair I will just shut off and I have to hit the reset button only for it to turn off again a few minutes later. I have been very pleased of how the Dyson styles my hair but I’m extremely unsatisfied of the quality of the product.
No, I would not recommend this to a friend.
Response from DysonBy Dyson, May 5, 2022
Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap styler. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Great Product
on May 21, 2021
Posted by: hwnboo
Gender:Female
[This review was collected as part of a promotion.] For hair that doesn’t normally like to be curled, this product is fabulous and my curls last for days.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
This product has changed my life!
on April 8, 2020
Posted by: Sus2
Gender:Female
My hair is baby fine, full of cowlicks, inconsistently wavy/curly/frizzy and simply out of control - especially when humidity is introduced. I've spent my entire adult life hating it and spending an inordinate amount of time every day attempting to make it look presentable. With this product, my styling time is literally cut in half and I actually look forward to using it! It's worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Easy, long lasting style!
on December 21, 2021
Posted by: Natbat
Gender:Female
I have had this on my wishlist since it came out, hoping to cure my fine, long hair that has never held a style other than "straight" in its life. When this year's limited edition color came out, I pulled the trigger. I was so excited to use it, I didn't read the instructions and still found the attachments intuitive to use. I was able to put some loose waves in my hair in under 20 minutes. For reference, my hair is mid-back length. 4 days later, the waves are still going strong! With any other styling tool, my hair usually falls back straight by the end of the day! Overall, extremely simple to use. It was also lighter than I expected! Only cone here is the price is quite high compared to any other hair tools on the market, but I guess that's what you pay for a beautiful design as well as the function.
Written by a customer while visiting Dyson
Customer Rating
5
Amazing
on March 13, 2022
Posted by: Besthairever
Gender:Female
Even better than I thought it would be! Putting volume in my hair has always been a constant battle for me, with the air wrap I almost have too much!! I'm sooo happy, and it lasts.. sooo worth the money.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Worth Every Penny
on December 12, 2021
Posted by: Shalin106
Gender:Female
I bought this with hopes of dreams and magic and I was not disappointed!!!! I am terrible with a blow dryer and equally terrible with styling my own hair but this makes it so easy and I'm actually able to style my own hair at 39!!! Ha!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Curls don’t hold
on April 27, 2021
Posted by: Reese92
Gender:Female
My hair looks great for about 5 minutes after I use this. But the style just does not stay. I’ve tried using the cool shot and texture spray but haven’t had any luck yet. I’m super disappointed because I LOVE the initial style. I may try mousse and see if that helps. Just FYI, I have fine, slightly wavy but very soft hair naturally.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 29, 2021
Hello Reese92,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear of your experience with your Dyson Airwrap™ styler. The Dyson Airwrap styler is designed to seamlessly style your hair for you by the Dyson Coanda technology. However, the Dyson Airwrap does have a little learning curve.
We feature tons of styling guides and tips for style retention for various hair types and textures on our Dyson Support page.
The Dyson Airwrap is also designed so that you can use your favorite hair product with it as well, so we always invite you to use your preferred product to help maintain your style.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're so sorry to hear of your experience with your Dyson Airwrap™ styler. The Dyson Airwrap styler is designed to seamlessly style your hair for you by the Dyson Coanda technology. However, the Dyson Airwrap does have a little learning curve.
We feature tons of styling guides and tips for style retention for various hair types and textures on our Dyson Support page.
The Dyson Airwrap is also designed so that you can use your favorite hair product with it as well, so we always invite you to use your preferred product to help maintain your style.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
For The Love of Airwrap!
on August 22, 2019
Posted by: jmh108
Gender:Female
Farewell to your old blow dryer and goodbye to your clunky flat iron. Cheers to harnessing the aerodynamic phenomenon of the Coanda effect, gorgeous! Worth the investment because you save money not paying for repeated professional blowouts - now you simply do them yourself! My hair is thick, frizzy & unruly but Airwrap makes my hair feel smooth & fabulous. The interest-free payment plan allows you to stretch out your payments for your convenience. There is a small learning curve to grasp using this incredible Dyson technology, but study the tutorial videos and be patient with yourself. Airwrap is the best purchase you’ll ever make for your hair. Do it!
I would recommend this to a friend!
Written by a customer while visiting Dyson