Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
The best invention ever!
on February 2, 2021
Posted by: Sandra B
Gender:Female
The engineers deserve a Nobel prize!!! The best hairstyling product I have EVER seen! Worth every dollar!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best Styler Ever!
on September 29, 2021
Posted by: TayStyle
Gender:Female
I bought this knowing how amazing Dyson was, but am even more happy with it than expected. I am blown away with the quality of this product and what it can do with my hair. It is SO easy to use and does an excellent job.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Fine hair
on May 31, 2021
Posted by: Ohdonna
Gender:Female
makes my hair too soft. I’ve found I have to use my regular hair dryer with a defuser and then use the curling wand. Just using the dyson styling tool my hair won’t turn under and looks really flat. Disappointing because it cost so much. I only need the wand and the curling iron attachment.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, June 2, 2021
Hi there, this is Kelly with Dyson. We're sorry to hear of your experience with the Dyson Airwrap™ styler Complete. It's very unusual to hear that the Airwrap left your hair feeling too soft. This isn't something we're used to hearing, as you can imagine. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
If you're having trouble with curls dropping or styles not setting, I can confirm that the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
If you're having trouble with curls dropping or styles not setting, I can confirm that the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
The best ever
on February 9, 2021
Posted by: Terimh
Gender:Female
I think this is the best hair tool ever saves so much time styling hair. Have had 3 friends buying one within a week. Refurbished with one year warranty is good as new for me.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
LOVE it!
on July 12, 2021
Posted by: RobinD
Gender:Female
I have had my Airwrap for about a month and I absolutely love it! It takes a little getting used to but it works so well. I have somewhat fine, very straight mid length hair and all of the attachments give me a little different style. The great thing is that the style last longer than when I get a salon blow out! It leaves your hair shiny and soft and I think this is a fabulous product. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Incredible
on February 5, 2021
Posted by: Liant
Gender:Female
buy the airwrap a little incredulous. I had already seen many reviews but I did not think that the experience was going to be so wonderful. My hair is fine, little and somewhat curly. I manage to dry it in 20 minutes and they are beautiful. I really love it, its versatility is incredible, I can go from straight to curl in minutes without mistreating my hair. It was worth every penny. I had bought it long before.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Dyson has the best hair styler!
on May 10, 2022
Posted by: Lillian76
Gender:Female
I didn’t realize it until I owned one. Dyson does excel in its hair style product. Great quality, quick dry, easy styling. All in one. Expensive but a worthwhile investment for many years.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Brilliant product
on July 18, 2022
Posted by: MelW
Gender:Female
I bought this earlier this month and am very happy with my purchase. This product is a game changer. Although it is a bit expensive for a hair dryer it is well worth the investment. Works perfectly even on my fine hair. Cannot fault this and definitely helps to control frizz and static. The curling barrels are easy to use once you get the hang of it. You do need to watch the tutorial videos on YouTube for best results with each accessory. I would also suggest that you use a styling product suited to your hair type which will help to lock the curls in place and make them last longer. Can't wait for my hair to grow longer so I can play around with different styles. Definitely recommend the Dyson Airwrap.
I would recommend this to a friend!
Written by a customer while visiting Dyson