Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
1
So disappointed ☹️
on March 6, 2022
Posted by: Sad in The South
Gender:Female
I was excited at the thought of my airwrap being delivered! I watched tons of Videos to hep me with the process and even joined some chat groups to get ideas. But at the end of the day my curls never lasted more than a hour. Products,no products, wet,dry, pinned nothing worked. So disappointed ☹️
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, March 17, 2022
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustrations with your Dyson Airwrap™ styler. The Airwrap was tested on miles and miles of different hair textures, types and lengths to ensure it's a versatile styling tool.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustrations with your Dyson Airwrap™ styler. The Airwrap was tested on miles and miles of different hair textures, types and lengths to ensure it's a versatile styling tool.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Mostly very good
on September 27, 2020
Posted by: Blauren
Gender:Female
I bought the dryer and all the attachments. They come in a very nice case but which could have used a handle since it is awkward to carry. The dryer is great and works very fast.
The round brush attachment is good but could be larger. The other attachments do not work as well and I probably won’t use them.
Overall it is a good dryer but could be tweaked to be an amazing dryer.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, September 29, 2020
Hi there, this is Kelly with Dyson. Thank you for sharing your experience thus far, with the Dyson Airwrap™ styler. The Airwrap™ Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. The Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Airwrap™ creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls. . We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Best Hair Tool Ever
on August 28, 2019
Posted by: VCathleen
Gender:Female
I've had the Airwrap since the first of the year. I use it everyday. It is the best hair dryer/styler I've ever had. It is a little cumbersome to travel with so I just take the parts I use the most. Maybe they will come out with a travel size. I have recommended the Airwrap to everyone I know. Make sure you clean the it or it will shut down on you.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love this!
on June 17, 2021
Posted by: CB888
Gender:Female
This is a game changer! Love it! I have done straight hair that doesn’t easily retain a curl. With the styler, I can curl my hair without snags, snarls, frustration or tired arms and get great loose or voluminous curls that last. And it’s fun to use!
I can also make my hair straight, which I love as well! So glad I purchased this!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Game Changer!
on October 19, 2019
Posted by: Hurleygirl
Gender:Female
No more product or time spent on my hair.
I use both wet and dry. It is unbelievable.
Worth every dime
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
The complete package
on January 1, 2021
Posted by: Amber
Gender:Female
This was a gift from my husband this year and what better way to end 2020 than with a Dyson product!
Love the hair dryer and the air wrap. My hair is long and it finishes the cutest curl at my ponytails end!
My mother in law also loved it, it gave her hair great volume.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Aida
Gender:Female
Verified Purchase:Yes
I bought a week ago and right after using first time , immediately recommended to my friend and she bought the complete set 2 days later.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Stopped Working after 2 months!!
on March 5, 2022
Posted by: Kinjuan
Gender:Female
I bought this 2 months ago and it stopped working. Was great until it stopped working. I used it probably twice a week. Way too expensive to invest in something that stops working in 2 months!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, March 17, 2022
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustrations with your Dyson Airwrap™ styler. The Dyson Airwrap is engineered and vigorously tested to endure more than the daily drop and bump, and with the maintenance outlined in the user manual, the machine is built to last.
When purchased directly from Dyson or an authorized retailer, the Dyson Airwrap has a 2-year manufacturers warranty and our Dyson experts are available by live chat, phone and email to provide diagnostic support.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustrations with your Dyson Airwrap™ styler. The Dyson Airwrap is engineered and vigorously tested to endure more than the daily drop and bump, and with the maintenance outlined in the user manual, the machine is built to last.
When purchased directly from Dyson or an authorized retailer, the Dyson Airwrap has a 2-year manufacturers warranty and our Dyson experts are available by live chat, phone and email to provide diagnostic support.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson