Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
unbelievable
on May 6, 2020
Posted by: StacieInMiami
Gender:Female
Unbelievably Amazing!!! Good bye frizz; hello salon styled hair! After just10 days it has paid for itself... and I thought my Dyson handheld vacuum was great.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: LSEKD
Gender:Female
Verified Purchase:Yes
I've been using the Dyson Airwrap for about a week now, and there is definitely a learning curve. Now that I've gotten the hang of it, I have to say this is the closest I've ever gotten to getting my hair to look like I just left the salon. I can finally achieve elusive and flattering "swoops" in my straight hair by starting with the round volumizing brush and finishing with the airwrap "barrels". Watching the hair wrap around those barrels via the coanda effect is mind-blowing. I love that it is virtually unbreakable, and really fun to use.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Love the hair dryer. Very much like the straightener attachment. The curling attachments are cool, but do not hold for my hair, no matter what I try.
on May 30, 2020
Posted by: KMinter01
Gender:Female
I'm not sorry I bought this very expensive set. If I'd bought just the hair dryer, I'd always wonder about the air wrap. I probably would not recommend only because of the high price.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
5
Dries fast
on January 4, 2021
Posted by: Kdid10
Gender:Female
I got the whole kit,..but I absolutely love the hair dryer the most. My hair is thick and medium length and typically takes me 20 minutes to dry my hair with a regular hair dryer. With the Dyson hairdryer my hair is dry around 5 minutes!! I love doing my hair again!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Worth it
on May 7, 2020
Posted by: Lovers
Gender:Female
Got this for my mom and I to share. My dad told my mom she looks younger! Her pin straight yucky hair held curls even after she slept. (My hair is better). Our hair looks smoother, shinier, and overall amazingly healthy!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Just so so
on July 4, 2020
Posted by: Nancy
Gender:Female
Purchased the complete set. Do not recommend for fine medium length hair. Hair dryer doesn’t not provide enough lift and curling was a challenge as true wand attracts fine hair previously curled. I have small hands and I found the width of the handle of one to large and cumbersome to be comfortable. I did return the product after trying and received a full refund, which I appreciated.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 8, 2020
Hello Nancy, this is Kelly with Dyson. Thank you for your review. The Dyson Airwrap Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers. While we're sorry that your experience wasn't more positive, we're happy to learn that you were able to return your unit for a full refund. We'd value the opportunity to learn more about your experience with your Dyson. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
We're sorry to learn that you found the Airwrap difficult to use. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers. While we're sorry that your experience wasn't more positive, we're happy to learn that you were able to return your unit for a full refund. We'd value the opportunity to learn more about your experience with your Dyson. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Amazing hair!
on September 16, 2020
Posted by: DonnaS
Gender:Female
I love this so much I bought one for my daughter! Leaves my hair feeling like I used conditioner even when I don’t. So easy to use and my husband says it looks like I just came from the salon.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing salon style hair is possible!!
on May 27, 2020
Posted by: Melonee
Gender:Female
I bought one of these for my 17 year old daughter and found myself using it every day so I was gifted one for Mother's Day and absolutely LOVE it! Seriously can do anything from simple blow dry to complete curls. Absolutely best and worth every penny!!
I would recommend this to a friend!
Written by a customer while visiting Dyson