Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
4
Very versatile
on January 10, 2021
Posted by: StacieD
Gender:Female
I love it so far. Still figuring out how to use it best. I have found my curls do not stay as long as I would like.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Good product
on May 14, 2020
Posted by: MammaOOOHHHH
Gender:Female
as expected. I wish they made larger round brush heads. Id collect them like charms on a bracelet
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
So Worth It
on May 26, 2020
Posted by: EL10
Gender:Female
I bought this amazing product two weeks ago. People tell me it looks like my hair was done professionally! It took me awhile to make the decision to buy it, but let me tell you IIT IS SO WORTH IT! It is easy to use, dries very quickly, you can style your hair in many different ways, my hair is soft and not frizzy and dried out. I LOVE IT! I am so glad I bought it!
Thank you Dyson for making such a remarkable product. I am telling all my friends to buy one.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
LOVE LOVE LOVE
on January 9, 2021
Posted by: KayKay
Gender:Female
I’m so happy with my Dyson Air Wrap. My hair has never looked this good and it stays much longer. I’ve used it to stay curly and to straighten with both looking the best ever.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great
on August 10, 2020
Posted by: gwen
Gender:Female
Love the way my hair looks and feels. Easy and my curly hair dries quick and smooth curls.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Din't work for my hair type
on June 15, 2020
Posted by: Ankita
Gender:Female
I tried this a couple of times. The straightening brush effect's dint last as long as a hair iron's effect and also I had a lot of hairfall. I think cause it's pulling on wet hair, it was a lot more hairfall than usual.
The curling attachments dint work for me and due to the amount of air that was blowing it made my hair look very frizzy. Overall this din't work for me.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, June 19, 2020
Hello there, this is Kelly with Dyson. We're sorry to read your review, and to hear that you didn't have a more positive experience with the Dyson Airwrap™ styler. The Dyson Airwrap™ Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We wouldn't expect to hear that the Airwrap is pulling on your hair. If you're finding that your hair isn't holding a style, or you're not seeing the desired end result. you may wish to dry the hair a bit more, with the pre-styling dryer, as the Airwrap will provide the best end result with damp, rather than wet hair.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
We wouldn't expect to hear that the Airwrap is pulling on your hair. If you're finding that your hair isn't holding a style, or you're not seeing the desired end result. you may wish to dry the hair a bit more, with the pre-styling dryer, as the Airwrap will provide the best end result with damp, rather than wet hair.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Curling does not hold for more than 10-30 minutes
on June 6, 2020
Posted by: Hobow
Gender:Female
I purchased this a couple of months ago. I have tried it as well as others in my family. The curl does not hold. Unfortunately, I will be returning it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, June 7, 2020
Hello,
Thank you for your review. This is Miella from Dyson. We're so sorry you're experiencing this with your Dyson Airwrap™ styler. The Airwrap's Coanda technology wraps the hair around the barrel to create the curl. However, depending on your hair type, you may need hair product to maintain the curl for a longer time. We would recommend, after completing your curl, using your preferred hair product to ensure the curl holds longer.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're so sorry you're experiencing this with your Dyson Airwrap™ styler. The Airwrap's Coanda technology wraps the hair around the barrel to create the curl. However, depending on your hair type, you may need hair product to maintain the curl for a longer time. We would recommend, after completing your curl, using your preferred hair product to ensure the curl holds longer.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Drys hair fairly & ends get curled around the barrel & time to part .
on January 9, 2021
Posted by: JMM61
Gender:Female
Drys hair fairly quickly. I have to put the curl on high heat to curl my hair. A lot of,ends get curled around the barrel & time to part .
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, January 12, 2021
Hello there, this is Kelly with Dyson. We're glad to hear that in your use, you have found that the Dyson Airwrap dries your hair so quickly. The Airwrap Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson