Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Posted by: BGeorge83
Gender:Female
Verified Purchase:Yes
I have never used a curling iron due to shear laziness. This tool allows me to dry and curl my hair so quickly! It looks like I have come out of a salon every time I wash my hair now. I really do love this. I bought 2 so I wouldn't have to transport from one home to another. That is how much I love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Fantastic Product
on December 27, 2020
Posted by: HappyCustomer
I was so impressed with the packaging and deign of the system. We’ve tried different attachments and love the results. It is the fastest-drying hair dryer I’ve ever used!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Absolutely amazing
on January 19, 2021
Posted by: Gina
Gender:Female
Bought this a few weeks ago! I absolutely love it and it does wonders for my thin hair
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Disappointed
on September 14, 2020
Posted by: Maryann
Gender:Female
This product doesn’t work well on layered hair. I have not had much success in using it at all. My hair is medium length and layered and this product doesn’t seem to work well in this scenario.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 15, 2020
Hi Maryann, this is Kelly with Dyson. The Dyson Airwrap™ Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to hear that thus far in your use, you've found that the Dyson Airwrap™ styler isn't working well for you, and your layered hair. Depending on the length of your hair, you may find that shorter hair is harder for the machine to grasp. To learn more about the Coanda affect and other features, please visit our Dyson Hair page on YouTube: https://www.youtube.com/dysonhair. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
We're sorry to hear that thus far in your use, you've found that the Dyson Airwrap™ styler isn't working well for you, and your layered hair. Depending on the length of your hair, you may find that shorter hair is harder for the machine to grasp. To learn more about the Coanda affect and other features, please visit our Dyson Hair page on YouTube: https://www.youtube.com/dysonhair. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Works just OK - not worth the money
on December 2, 2019
Posted by: Sara0900
Gender:Female
It does an OK job semi straightening hair, but it never lasts and my hair ends up somewhat curly again a few hours later. I believe this might be because the tool never gets hot enough to set the hair.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, December 4, 2019
Hello Sara, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
Dyson Airwrap also avoids the use of extreme heat, to protect your hair from harsh heat and damage. If you are finding that your style is not lasting, you may wish to experiment with how damp your hair is to start, and set the style with the cool shot. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Dyson Airwrap also avoids the use of extreme heat, to protect your hair from harsh heat and damage. If you are finding that your style is not lasting, you may wish to experiment with how damp your hair is to start, and set the style with the cool shot. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2
Sadly, I was underwhelmed
on May 6, 2020
Posted by: TTSS
Gender:Female
I bought the hair dryer and love it! However, this didn't hold my curls. It wasn't nearly as powerful as it looks in the videos, and even styling straight was more difficult than it is with the awesome hair dryer! I can do my hair my quickly with a better outcome using my Dyson hair dryer and a different curling tool.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 7, 2020
Hi there, this is Kelly with Dyson. The Dyson Airwrap™ Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls. If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls. If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Written by a customer while visiting Dyson
Customer Rating
5
Dependable
on May 22, 2020
Posted by: Marye
Gender:Female
I’m 79 and love the air wrap. Saves me lots of time and am so happy with the DO.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Easy and Fast!
on January 10, 2021
Posted by: Happilysunkissed
Gender:Female
I’ve had my Dyson Airwrap for about a month and love it so much. It’s made styling my hair so much easier! My hair already feels much healthier and super shiny. It’s worth every penny!
I would recommend this to a friend!
Written by a customer while visiting Dyson