Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
5
Life changing!!
on May 11, 2020
Posted by: GSBrowne
Gender:Female
Best thing I bought for my hair!! Saves time, easy to use, and my hair is perfect. Brilliant device!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Better than I expected
on September 4, 2020
Posted by: Lori
Gender:Female
I purchased this 2 weeks ago... I have shorter hair so was skeptical that it wouldn't work as well as if I had longer hair. I was wrong... I LOVE it..People have even commented on my hair and how good it looks.. I "treated myself" and am so happy that I did....I have not used the brushes yet, just the smaller air wrap barrels... and the actual blower attachment. I am able to make my hair look like I just came out of the salon...
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Learning Curve
on November 13, 2018
Posted by: SparksNV
Gender:Female
I love Dyson. I love all things Dyson. When I saw the Airwrap, all I could think was "take my money." I was really excited when I received it. There is a learning curve, though. It took me quite a few times to get the technique. I still have trouble getting it to grab all of my hair, but now I have learned how to fix the strays. Keep working on it and give yourself a chance to learn.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
So easy to use
on April 27, 2020
Posted by: Cindy1957
Gender:Female
I watched many videos before deciding upon this purchase and I’m very happy with the product. I was sick of burning my hair and hands with flat irons and curling wands.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Disappointing
on May 23, 2020
Posted by: NYCgirl
Gender:Female
The automated curl functionality is cool, but it's very drying on my fine hair. Same with the brushes, which don't work as well for me as a round brush and hair dryer. I'll keep practising, but disappointing overall.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 26, 2020
Hello there, this is Kelly with Dyson. Thank you for sharing your review. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use, and that it felt like it was drying to your hair. To learn more about the Coanda affect and other features, please visit our Dyson Hair page on YouTube: https://www.youtube.com/dysonhair. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
We're sorry to learn that you found the Airwrap difficult to use, and that it felt like it was drying to your hair. To learn more about the Coanda affect and other features, please visit our Dyson Hair page on YouTube: https://www.youtube.com/dysonhair. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Written by a customer while visiting Dyson
Customer Rating
5
Love it!
on August 19, 2020
Posted by: HappyMama
Gender:Female
I am really enjoying this product. I only got it about 2 weeks ago but I’ve used the Dryer, bigger barrels and the bigger smoothing brush. Very easy to use. It took a few minutes to get the way the hair wraps on the barrel but once you get it it is very simple. The curls were awesome and my hair did not burn like when I use my straightener (not dyson) to make waves. The smoothing brush is easy because all you do is brush. The box the system comes in for storing is very nice. I kinda wish it had side handles or one on top but it’s ok. Very sleek looking. Now I have to find someone who wants my devices this one is replacing. I will probably hang onto my straightener until I can see if the tighter smoothing brush can make my hair straighter than the bigger one. Or maybe I’ll get dyson straightener later.
Anyway so far I’m happy with my anniversary gift from my husband! Thanks babe!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing hair tool!
on July 24, 2020
Posted by: hhilu1
Gender:Female
I bought this tool about 2 weeks ago, and I am very impressed on how good this tool is, how easy it is to use and how fast you can dry your hair. Great for blowouts!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Impressed
on November 2, 2020
Posted by: tbprettyhair
Gender:Female
I am a professional hairstylist and I am blown away by this machine/tool. I will be honest, it took me a few tries to get a “hang” of it but now I’m obsessed. Perfect style, less heat, less time all in one step. Plus, I know this tool will last. I have had my Dyson vacuum for 10 years and it is still going strong. I am satisfied with my purchase and glad I made it. I recently purchased the long barrel 1.2 and can’t wait for them to arrive.
I would recommend this to a friend!
Written by a customer while visiting Dyson