Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Customer Rating
3
Curl does NOT hold
on May 31, 2023
Posted by: ladyrenee
Gender:Female
I was so excited. My sister-in-law said the Dyson Airwrap was life changing. Unfortunately, my curl looks fabulous until I move. Then it goes completely straight. Like stick stright. I've tired, having drier hair when I go to curl it, to completely dry hair, to hair with more moisture in it, I've tried different shampoos, etc. I cannot get my the curl in my hair to hold more than 30 seconds. Could it be I live in Idaho where it's more dry? When I first tried it I was visiting in Texas. I made one curl and it held great all day. Or is it the new model doesn't work as well as the old one? I do like the blow drier portion of my Dyson Airwrap. It gives my hair body and doesn't go flat through out the day. But I have no curl whatsoever. Too expensive for it not to perform and hold a curl. That's why I purchase one
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 1, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Great product
on December 12, 2022
Posted by: GK38
Gender:Female
While I felt like the price was a bit steep, I am so glad that I purchased this. The one I ordered and received came with a case to hold the airwrap and accessories. There's a bit of a learning curve but after watching a few YouTube videos, I have figured out how to use it for different styles. I like that the air wrap is long and I am able to style my hair in about 10 minutes.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Wish I had this decades ago
on February 26, 2023
Posted by: VVS11
Gender:Female
In my 20s and 30s I used to hate blowing drying my hair so I rarely did. I’d let it air dry so most of the time I had my hair pulled back in a bun. My sister convinced me to get the Dyson Air Wrap. What a game changer. I now style my hair every week with it and don’t mind spending the time doing it. It cuts blow drying time in half compared to a regular blow dryer and I can style it multiple ways, straight, beachy waves, etc and the videos showing you how really helped. I also love that it comes in a really nice case to keep it all nicely organized. Yes, they are way more expensive than any other hair dryer, but it was so worth it. I just wished I had purchased mine just a few months later when they rolled out the new copper one since it seems to have better attachments especially the longer barrel as I have long hair. That’s the only complaint I have with the curling barrel is that it was made too small for long hair. Although the new attachments fit in my version, I really don’t want to make the extra expense so I deal with it. So if you’re going to buy an air wrap, get the new version.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Faulty product with many issues
on January 24, 2023
Posted by: Lezhe23
Gender:Female
My Dyson Airwrap's power button broke a month after I purchased it. I kept using it by just plugging it into the wall. It recently stopped working all together. I have a refurbished model that is just a little over a year old, and I was told that nothing can be done. I have a Dyson fan that I absolutely love that has been working for more than 5 years now with no issues. The air-wrap cost me the same and now I have a whole entire complete set I can't use. I feel like that was just money down the drain, unless I get the body replaced. A purchase that expensive should last many years, refurbished or not! Or at least be replaced with no issues. I'm very disappointed with the product and the overall experience.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, January 25, 2023
Thank you for your feedback on Dyson Airwrap. We appreciate you taking the time to share with us. Should you have any further questions or concerns we can help to address, don't hesitate to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Amanda
Dyson Customer Support
Best wishes,
Amanda
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
AMAZING
on July 19, 2023
Posted by: ETim
Gender:Female
Best thing since sliced bread!!!!! Getting ready is a lot easier and do much fun.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Way better than I expected
on January 27, 2023
Posted by: Jupiter
Gender:Female
I debated on getting this for a long time due to mixed reviews and I’m so glad I went for it. I just can’t believe how well it works. I mainly use the barrel attachment for soft curls. I have fine hair that can’t handle high heat from curling irons so I was looking for a better option. It’s so easy to use and my curls last all day. It’s basically a miracle.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
WHAT AN AMAZING GIFT FOR MY BIRTHDAY
on January 5, 2023
Posted by: JKTexas
Gender:Female
[This review was collected as part of a promotion.] My daughter has one.. We gave it to her last year. I used it a few times. Her's is Pink.. Well, I could not believe how it changed the texture of my hair and it gave me "fluff". So, they bought me the new Long, Copper one. It is just incredible. I have thin, fine hair. It gives me body, fluff and truly makes my hair look better than it ever has. It is so easy to use.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
I agree Game Changer!!!
on June 28, 2023
Posted by: Palmfree
Gender:Female
I have mid length hair and fine. So,for me it takes 5 min to dry and style my hair. I just do it messy and random and it looks better than when I use a flat iron. I just donated all my other hair tools.
I would recommend this to a friend!
Written by a customer while visiting Dyson