Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Posted by: Nigina
Gender:Female
Verified Purchase:Yes
The machine keeps shutting off every 4-5 seconds...even if it is new
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, September 3, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing an intermittent issue with the machine. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you and we will resolve your issue as quickly as possible. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Abbb
Gender:Female
Verified Purchase:Yes
Was gifted and broke 3 weeks after I got it. I dont even use it everyday. I would say I used it around 5 times until it broke.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 10, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Deeps
Verified Purchase:Yes
Didn’t like it won’t recommend! It’s very expensive and not worth the price
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, September 14, 2024
Hello, thank you for sharing your feedback. We are sorry to see that our product did not meet your expectations and that you feel it is not worth the price. We strive to provide high-quality products and value customer satisfaction. Your comments are important to us, and we will take them into consideration for future improvements. If you have any specific concerns or if there is anything we can do to assist you, please do not hesitate to reach out to our customer support team. We appreciate your input and thank you for giving our product a try, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Sallie
Gender:Female
Verified Purchase:Yes
Nearly a month in, and I love it!! A definite learning curve, but each time it’s easier and results are better. Perseverance is key.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: IzzyOP
Gender:Female
Verified Purchase:Yes
Learning curve aside, this product works wonders for my hair. Leaves my hair feeling so soft, and hopefully, with time, less damage. Still learning to use the attachment for flyaways, but besides that, loving the results.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: CCisme
Gender:Female
Verified Purchase:Yes
I got this great gem for my birthday and it did not disappoint!! It was a fantastic addition to my Dyson family. As a hairdresser ALL of my Dyson products save me time, energy, and my wrists!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Robinl2020
Gender:Female
Verified Purchase:Yes
I’m not a fan. I paid 600 for it and it didn’t even have all of the attachments (for example the diffuser). It leaves my hair frizzy.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Ribhav S, October 30, 2024
Hello, thank you for taking the time to share your review. We truly appreciate your feedback and the effort you put into providing it. We are deeply sorry to hear about the issues you have encountered with your Dyson machine. This is not the level of service or quality that Dyson aims to provide to our esteemed customers. We sincerely regret any inconvenience this may have caused you. Please be assured that we are committed to assisting you and finding the best possible solution to your concerns. To provide the best support we request you to kindly contact our customer support channels through our official Dyson website or you can also email us at askdysonUS@dyson.com, in the subject line please include: "Dyson Review" for prompt attention to your concern. Kindest Regards
Written by a customer while visiting Dyson
Posted by: Kiml
Verified Purchase:Yes
I absolutely love it! My hands have arthritis and I have tremors. This product makes me able to curl my shoulder length again!!!!
Written by a customer while visiting Dyson