Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Average customer rating
4.3
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,211
4 Stars
288
3 Stars
217
2 Stars
158
1 Star
274
82%of customers recommend this product.
(
2,319 out of
2,824)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap Multi-Styler Complete Long - Nickel/Copper
Posted by: MBANY
Gender:Female
Verified Purchase:Yes
Absolutely the best ! Will never use any other hairdryer or styling tools ..Dyson is one of a kind!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jimi
Verified Purchase:Yes
I’ve tried all the attachments, watched videos, followed instructions, but my hair isn’t looking good. I was more successful with my old regimen.
Response from DysonBy Jasvir Singh, customer service, August 6, 2024
Hello, thank you for providing a review. We are concerned to hear that you are unable to get the desired results. We can imagine how frustrating and disappointing this must be for you. Rest assured, we will do our best to resolve your issue. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: SinB
Gender:Female
Verified Purchase:Yes
It’s definitely takes a learning curve. It curls nicely. straightening not so good. I prefer my Dyson straightener and blow dryer over this device. The Airwrap dryer leaves my hair frizzy and takes a bit of work with the flyaway attachment. I hope to add another star as I get more comfortable with it.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 6, 2024
Hi,
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Karli2000
Gender:Female
Verified Purchase:Yes
Does not curl good at all and will not hold any type of curl. Makes hair look messy.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 5, 2024
Hello, thank you for providing a review. I am concerned to hear that you are in need of assistance with the performance of the machine. We would like to look further into this for you by doing troubleshooting on this to get in to the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Linda
Gender:Female
Verified Purchase:Yes
I've tried the Airwrap for a month, the curls don't last and it takes too long.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 7, 2024
Hello, thank you for providing a review. We are concerned to hear that you are unable to get the desired results. We absolutely understand your discontentment. This is not the experience we want our customers to have. Rest assured, we will do our best to assist you. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Olha
Gender:Female
Verified Purchase:Yes
I'm very happy with my Dyson. I got what I wanted, it gives my hair curly volume and straightens it along the entire length.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Malorie
Gender:Female
Verified Purchase:Yes
I bought one about a month ago and I’ve been able to a test out both curling and straightening my hair and I absolutely love it! It dries my hair within 10 mins or less and my hair is medium thickness! I’m still playing around with techniques and products to make my curls last longer, but my hair also just doesn’t hold a curl for more than a few hours! I highly recommend splurging or waiting for a discount if you want to give yourself at-home blowouts weekly!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Female
Verified Purchase:Yes
It doesn't work well with curly hair it leave it frizzy when its from wet to dry.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, August 25, 2024
Hi,
We reviewed your concern that you are having an issue with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
We reviewed your concern that you are having an issue with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
Written by a customer while visiting Dyson