I was given this for a Christmas gift, used it once and haven’t been able to since. As soon as I turn it on it turns right off and blinks. Filter can’t be any more clean since I can’t use it. Sent it to Dyson and now I have to wait for them to get another one to me.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
I received this as a surprise Christmas gift from my husband & at first I thought....I'll never use this & it cost so much I should probably return it, but I've used it almost everyday when I wash my hair & I absolutely LOVE it!
I have very thick, very coarse and curly hair. With the air wrap, I am able to style my hair so that it looks like I went to the salon. I highly recommend this tool!
The curl doesnt hold long and the round brush doesn’t grab my hair . I give it a 3
Response from DysonBy Teanna, Voice of the Customer, January 18, 2024
I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
I spent Christmas travelling in the UK visiting friends family. Everyone I visited had a Dyson airwrap (or older model) that I was able to use. The minute I got back to the US I ordered one for myself. Absolutely love it. Not just for creating the initial style from wet hair, but also while dry as a quick freshen up next day.
Super fast to have long curly hair. I still need to figure everything else out but I’m on my way and I love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
A Game-Changer for 4C Hair!
on December 11, 2023
Posted by: Ehyde
Gender:Female
[This review was collected as part of a promotion.] I was gifted by dysonnhair the Dyson Airwrap and tried it on my 4C hair, and I'm absolutely amazed! What I love most is its versatility. The different attachments allow me to experiment with various styles, from defined curls to a sleek blowout. The lightweight design makes it easy to handle, and the intuitive controls simplify the styling process. Although it comes with a higher price tag, the Dyson Airwrap is a worthwhile investment for anyone with 4C hair looking to achieve salon-quality results at home.
I have really straight hair, this is the first tool I’ve ever used where my hair stays curled for 3-4 days with light touch ups each day. It takes a bit to get used to but well worth the time and effort and money to use!