Customer reviews from belkin.com
Belkin - F2CU012bt04-WHT White Micro USB Charge/Sync Cable
Average customer rating
3.5
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
14
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
8
89%of customers recommend this product.
(
17 out of
19)
Customer Reviews for Belkin - F2CU012bt04-WHT White Micro USB Charge/Sync Cable
Customer Rating
1
Worked for 1 month
on October 9, 2017
Posted by: Shawn
from Rainsville, AL, United States
This cord worked for almost a month and then just quit. The metal piece that plugs into the phone look like it was put in crooked? Horrible waste of money.
Response from belkin.comBy Belkin, Customer Support , October 10, 2017
Hi, Shawn,
It's not right that your MIXIT ChargeSync Cable only lasted for a month. Please send us a photo at BelkinCares@belkin.com so we can take a closer look at what happened and help you request for a replacement. Don't forget to indicate your contact information and the link to this review for reference.
Jay
Belkin Support
It's not right that your MIXIT ChargeSync Cable only lasted for a month. Please send us a photo at BelkinCares@belkin.com so we can take a closer look at what happened and help you request for a replacement. Don't forget to indicate your contact information and the link to this review for reference.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Poor
on September 22, 2017
Posted by: jafralisa
They replaced this after the first one quit staying connected after about a month. This new one didn't last 2 weeks before it started falling off. Something wrong with the quality.
Response from belkin.comBy Belkin, Customer Support, September 30, 2017
Hi, Jafralisa,
It is unusual that the same thing happened on both cables. Tell us the steps that you've tried to isolate this at BelkinCares@belkin.com along with your phone number and the link to this post so that we can endorse you to our Customer Service team for further assistance.
Irish
Belkin Support
It is unusual that the same thing happened on both cables. Tell us the steps that you've tried to isolate this at BelkinCares@belkin.com along with your phone number and the link to this post so that we can endorse you to our Customer Service team for further assistance.
Irish
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Stopped Charging
on April 27, 2017
Posted by: Courtney
from Ohio, United States
I bought the charger not even a month ago and it has stopped charging my phone.
Response from belkin.comBy Belkin, Customer Support, May 1, 2017
Hi, Courtney,
What you have experienced is odd as the cable should last longer. Please get in touch with us at BelkinCares@belkin.com so we can check on it and help you with the replacement process. Indicate your contact information and the link to this review for our reference.
Kristine
Belkin Support
What you have experienced is odd as the cable should last longer. Please get in touch with us at BelkinCares@belkin.com so we can check on it and help you with the replacement process. Indicate your contact information and the link to this review for our reference.
Kristine
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
terrible stopped working after 1 month
on March 2, 2017
Posted by: Corrine
from Philadelphia, PA, United States
I bought 2 of these chargers one that is left in my car and another for home. Within a month of purchase both cords stopped charging my phone
Response from belkin.comBy Belkin, Customer Support, March 2, 2017
Hi, Corrine,
The cables should work longer as we always ensure that our products have passed multiple tests to ensure its overall quality. Please get in touch with us at BelkinCares@belkin.com so we can have it checked with our Support team. Indicate your contact information and the link to this review for our reference.
Kristine
Belkin Support
The cables should work longer as we always ensure that our products have passed multiple tests to ensure its overall quality. Please get in touch with us at BelkinCares@belkin.com so we can have it checked with our Support team. Indicate your contact information and the link to this review for our reference.
Kristine
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Works great, but...
on September 24, 2016
Posted by: JustBren
from Buffalo, NY
I bought two of these cables recently. They are plugged in next to my chair, so I can charge my phone and my tablet at the same time. They both worked great for a few weeks, but now one of them won't engage when you plug it into either device. One is fine, the other is not. They look similar, I can't discern any difference, but the one will not stay plugged in, therefore it will not charge my device.
Response from belkin.comBy Belkin , Customer Support, October 4, 2016
Hi, JustBren,
This shouldn't happen within weeks of using it. Allow us to check why the connector wouldn't stay plugged into your phone/tablet. Send us some photos of the micro-USB's connector via BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Irish
Belkin Support
This shouldn't happen within weeks of using it. Allow us to check why the connector wouldn't stay plugged into your phone/tablet. Send us some photos of the micro-USB's connector via BelkinCares@belkin.com with your phone number and the link to this post for our reference.
Irish
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Useless
on August 30, 2016
Posted by: JWS5th
from Boston, MA, United States
I bought this to charge my Galaxy S6 but the cable hardly stays in at all and falls out with the slightest movement. It only charges in a very specific position but it freely moves around inside the port. You have to hold it yourself if you want your phone to charge. I thought something might've been wrong with my phone but when I tried another cable it worked perfectly fine.
Response from belkin.comBy Belkin, Customer Support, September 1, 2016
Hi, JWS5th,
Based on what you have reported, this is a possible hardware issue. If the product is still under the store's warranty, you can have it replaced from them. Should you encounter any challenges in processing a replacement, please don't hesitate to email us your contact information at BelkinCares@belkin.com. We'd be happy to help you process a replacement directly from us. Include the proof of purchase and the link to this review for our reference.
Kristine
Belkin Support
Based on what you have reported, this is a possible hardware issue. If the product is still under the store's warranty, you can have it replaced from them. Should you encounter any challenges in processing a replacement, please don't hesitate to email us your contact information at BelkinCares@belkin.com. We'd be happy to help you process a replacement directly from us. Include the proof of purchase and the link to this review for our reference.
Kristine
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
on May 30, 2016
Posted by: Tareque
from Mirpur, Dhaka, Dhaka Division, Bangladesh
i bought it yesterday and feel happy to buy belkin products. but i think belkin make it good more better in there quality. overall excellent.
Written by a customer while visiting belkin.com