Customer reviews from Kitchen Aid
KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Candy Apple Red
Average customer rating
4.5
(388 Reviews)
Rating breakdown 388 reviews
5 Stars
281
4 Stars
62
3 Stars
14
2 Stars
2
1 Star
29
64%of customers recommend this product.
(
49 out of
76)
Customer Reviews for KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Candy Apple Red
Customer Rating
4
Overall good machine, faulty water reservoir
on January 31, 2026
Posted by: H207
I absolutely love this espresso machine. It is efficient and quiet and easy to use. The handbook has easy ways to help you figure out if you are over/under extracting the espresso. However I would have given it 5 stars, but I have had complications with the original order as well as with this machine. There is some issue with the water reservoir sealing to the machine. It doesn't seem to sit fully snug and there is a small leak each time I try and reset it into the machine. I have got it set now so it doesn't leak, however I will not remove the reservoir to prevent further leaking. I had already returned my original machine and the this replacement does the same thing.
Response from Kitchen AidBy KitchenAid Small Appliance, February 2, 2026
Dear H207,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi- Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #377692798 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi- Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #377692798 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Great product with a severe flaw
on February 1, 2026
Posted by: GroundSeal
from Grand Rapids, MI
We really enjoy the product and it is very natural and easy to use. The only thing we don't like about it is that the water tank often leaks. We have to partially fill the tank and fill it without removing tank from the unit.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, February 2, 2026
Dear GroundSeal,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi-Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#377788379 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi-Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#377788379 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Quiet
on March 9, 2026
Posted by: Anitab
Water tank leaks where connect to the machine. Quiet compare to other machines
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small Appliance, March 10, 2026
Dear Anitab,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #381278835 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #381278835 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Disappointed
on March 17, 2026
Posted by: Napoli EspressoMi
This is my 3rd machine, the others were replaced due to mechanical breakdown issues. This one does not make a good espresso. My other brands and older machines worked much better.
Response from Kitchen AidBy KitchenAid Small Appliance, March 17, 2026
Dear Napoli EspressoMi,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi- Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #381885678 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi- Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #381885678 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid