Customer reviews from Kitchen Aid
KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Porcelain White
Average customer rating
4.4
(390 Reviews)
Rating breakdown 390 reviews
5 Stars
281
4 Stars
62
3 Stars
14
2 Stars
2
1 Star
31
64%of customers recommend this product.
(
49 out of
77)
Customer Reviews for KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Porcelain White
Customer Rating
4
WEEK 1 REVIEW
on March 13, 2024
Posted by: veronicabbb
[This review was collected as part of a promotion.] (This is an incentivized review)
I received this semi-automatic espresso machine in a beautiful brushed stainless steel color. It comes with a burr grinder, a hot water spout, AND a steam wand. It also comes with a porta filter, 4 filter baskets, a commercial-grade tamper, and a stainless steal milk pitcher. The water tank is XL (2.5L), and comes with a handle for easy removal/carrying to the sink for refills. Similarly, the bean hopper is easy to remove to refill with fresh beans. It is clear that this machine was designed for easy cleaning and maintanance.
It is a good-performing machine. Water temperature can be adjusted to 3 different settings, as well as 2 settings for volume. Grind size can be adjusted from coarse to fine, depending on your preference. There is also a grind amount knob for adjusting the dose and ground amount, which I still haven’t been able to figure out. The machine claims to have smart dosing technology, but so far I have relied on manually dosing the amount of grounds. No matter how small I set the dose to, the machine still grinds the beans until I push the button to stop it. I’ll come back with an edit if I figure out what’s not working.
Now, the pressure gauge is difficult to please. I have found myself in the under extraction range over and over. And when I do hit the “sweet spot,” I make sure to leave the settings as they are, but the quality of the espresso is not the same. Again, I will come back with an edit once I figure this out.
Overall, this machine makes great-tasting coffee, assuming you are using good espresso beans. The semi-automatic settings are great for coffee aficionados (and for those who want to learn more about it.) I’m unsure about the value for the price since I got this machine for free in exchange for an honest review and I haven’t seen the price tag on this. However, KitchenAid is an amazing brand and I’m sure that, with proper care, I’ll keep this machine for many years.
Written by a customer while visiting influenster.com
Customer Rating
4
Love this!
on April 18, 2024
Posted by: ashleight1
[This review was collected as part of a promotion.] We aren't espresso drinkers but after having this and using it we will probably be drinking it more! Fairly easy to use. Definitely helps to have the directions on hand until you're used to it. It's very hefty so you won't be moving it around much. Very good brew!
Written by a customer while visiting influenster.com
Customer Rating
4
High end espresso at home!
on March 17, 2024
Posted by: erinh84bf
[This review was collected as part of a promotion.] I received this product complimentary from Influenster for my honest review. This is a high quality espresso machine. It's Very quiet, Offers a whole coffee bean grinder for optimum freshness. Did take a couple of different grinding settings for the perfect cup. Also has a steaming function for froth milk to put on top of your espresso. Also offers boiling hot water function for tea and hot chocolate.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing Espresso Great Product Saves Money
on July 2, 2025
Posted by: April
from South Carolina
Gender:Female
I purchased this product in Fall of last year. I can’t rave enough about how amazing this espresso machine is. It has truly made getting up each morning my favorite part of the day. I now have my favorite coffee and drinks that I was paying so much for each day in the convenience of my own home not only is it simple to use, but with the creativity that it allows me I truly got to explore and fall in love with what is just right for me
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great features!
on April 7, 2025
Posted by: VAK222
from Clayton,OH
[This review was collected as part of a promotion.] I purchased this a month ago and I am very happy with my purchase. I am still learning the how to's of the machine but what I know so far is that my coffee tastes delicious and I am not buying from a coffee shop. If i had to do it again I would purchase again.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Anti Static (ion device) stopped working after 5
on May 8, 2025
Posted by: OhioJoe
from California
[This review was collected as part of a promotion.] Has worked great for five months. Now the anti-static device has stopped working. The grinder sends grounds flying everywhere. I the tried cleaning the grinder area as suggested by Kitchen Aid. It’s better for one grind. Then the grinds fry everywhere.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, May 9, 2025
Dear OhioJoe,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290679035 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290679035 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Totally recommend!
on April 11, 2025
Posted by: Cojomo
from Pine Island, MN
[This review was collected as part of a promotion.] This is an excellent machine. We were shopping for a new espresso maker and saw some video reviews of this one and decided to give it a go, trusting the KitchenAid brand. We could not be happier with the results. The flat bottomed feature for the dispenser is great. Super easy to operate. Set up though was a little bit difficult, but got through it.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Fancy
on April 15, 2025
Posted by: Onna M
[This review was collected as part of a promotion.] Great machine! Does as advertised and makes delicious drinks.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid