Customer reviews from zagg
mophie - 401002828 Juice Pack Access - Ultra-Slim Wireless Battery Case - Made For Apple iPhone Xs/iPhone X (2,000mAh) - S - Stone
Average customer rating
3.4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
6
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
3
Customer Reviews for mophie - 401002828 Juice Pack Access - Ultra-Slim Wireless Battery Case - Made For Apple iPhone Xs/iPhone X (2,000mAh) - S - Stone
Customer Rating
3
Not Quite What I Expected
on December 29, 2020
Posted by: Charles C.
The charging is slow and doesn’t charge my iPhone all the way. I thought it would charge my iPhone faster.
Written by a customer while visiting zagg
Customer Rating
5
Is good
on October 30, 2020
Posted by: Anonymous
It's a wireless battery pack that works as expected
Written by a customer while visiting zagg
Customer Rating
1
Not as I expected
on November 2, 2020
Posted by: Anonymous
This doesn’t provide the additional hours this product claims to boast. This just heats up my phone.
Response from zaggBy Isaac Chyon, November 2, 2020
We're sorry to hear our product was not what you expected. We appreciate your feedback and will be sure to pass this along to our team. If there is anything else we can do to improve your experience, please reach out to us at bit.ly/ZAGG-Email-CS. Thanks.
Written by a customer while visiting zagg
Customer Rating
4
good quality
on November 1, 2020
Posted by: Nathaniel B.
charges a bit slowly (to be expected) and only charges about 50% of the phone. I do like the charge through feature both USB-c on the case though the phone AND wireless charging the case with the phone in it
Written by a customer while visiting zagg
Customer Rating
4
Mostly reliable, but still love it!
on January 4, 2021
Posted by: Anonymous
Love the color and the design is super helpful. Plus, matching the height of my phone makes for a better fit in my pocket. Charging does result in sometimes hotter than expected temperatures, other times it doesn't charge all the way, and it does have difficulty connecting to some wireless charging pads. But it's all worth it. It would be helpful to have the charging indicator maybe on the side of the case, so it's easier to check if it's charging while on a charging pad, as moving it may sever the connection.
Written by a customer while visiting zagg
Customer Rating
5
Works great!
on April 18, 2021
Posted by: Susan S.
The shipping was quick although I paid extra to have it delivered faster. It feels nice in my hand and does the job!
Written by a customer while visiting zagg
Customer Rating
2
Mophie charges, but it does
on August 21, 2021
Posted by: Jim K.
Mophie charges, but it does not charge my iPhone X.
How is it supposed to work.
Certainly, not like my previous Mophie
products.
Disappointed!
How is it supposed to work.
Certainly, not like my previous Mophie
products.
Disappointed!
Written by a customer while visiting zagg
Customer Rating
5
Great prodect
on December 5, 2021
Posted by: Paula W.
Has streamline profile with built in wireless phone charging and access to both the Mophie & IPhone charging ports.
Written by a customer while visiting zagg