Customer reviews from igloocoolers.com
Igloo - Retro Playmate Half Gallon Jug - Jade
Average customer rating
3.6
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
47
4 Stars
13
3 Stars
11
2 Stars
12
1 Star
19
61%of customers recommend this product.
(
57 out of
94)
Customer Reviews for Igloo - Retro Playmate Half Gallon Jug - Jade
Posted by: Susannah
Verified Purchase:Yes
It’s very cool looking but the design flaw for me is that you can’t tip it back to drink. You have to suck up from the straw, but the mouthpiece on the straw is huge and awkward and the stem of the straw is tiny and hard to pull up liquid.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, October 19, 2022
We are so sorry to hear you're not fully satisfied with your purchase and we appreciate your feedback. Please feel free to reach out to our customer service team if there's anything we can do to help!
https://www.igloocoolers.com/pages/contact-us
https://www.igloocoolers.com/pages/contact-us
Written by a customer while visiting igloocoolers.com
Posted by: Shawnabb
Verified Purchase:Yes
does not keep cold, even with ice. great size, but not worth the value in terms of keeping cold. leaks,and straw does not work
No, I would not recommend this to a friend.
Written by a customer while visiting igloocoolers.com
Customer Rating
1
bad straw
on December 27, 2023
Posted by: leahreusser
i’m very upset because i bought this bottle to drink more water but now i’m drinking less. i can’t even get a mouth full of water without sucking as hard as i can for a minute and a half. i want a new lid i’m very dissatisfied.
Written by a customer while visiting igloocoolers.com
Posted by: Brandi J
from Denver CO
Verified Purchase:Yes
My straw came slightly defective and had an air leak and customer service took care of me swiftly! I love my jug so much, it's so cute and helps me drink more water and I just love it so much!
I would recommend this to a friend!
Written by a customer while visiting igloocoolers.com
Customer Rating
3
Falls short on what could be a really nice product
on September 30, 2022
Posted by: Erobie
from St. Louis, MO
Verified Purchase:Yes
Very sturdy and great insulation. Straw is hard to suck out of & leaks when on its side.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, October 19, 2022
We are so sorry to hear you're not fully satisfied with your purchase and we appreciate your feedback. Please feel free to reach out to our customer service team for further assistance!
https://www.igloocoolers.com/pages/contact-us
https://www.igloocoolers.com/pages/contact-us
Written by a customer while visiting igloocoolers.com
Posted by: KaitlinSHA
Verified Purchase:Yes
The straw is difficult to drink from. Gets a lot of air bubbles
No, I would not recommend this to a friend.
Written by a customer while visiting igloocoolers.com
Posted by: Sage B
from Los Angeles, Ca
Verified Purchase:Yes
This size it perfect for an all day water bottle. Refills are often but that’s what you want, more water!
I would recommend this to a friend!
Written by a customer while visiting igloocoolers.com
Posted by: Amber1188
Verified Purchase:Yes
Cute but hard to drink. The straw and tip you drink from allow air, or something. Maybe mine is defective, but I won’t use it because it’s hard to drink out of.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, December 14, 2022
We are so sorry to hear you're not fully satisfied with your purchase and that you're having difficultly drinking from your jug. Please feel free to reach out to our customer service team at the link below. They would be happy to help find a solution for you
https://www.igloocoolers.com/pages/contact-us
https://www.igloocoolers.com/pages/contact-us
Written by a customer while visiting igloocoolers.com