Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 FE - Prepaid Smartphone - Jet Black
Average customer rating
4.7
(1,226 Reviews)
Rating breakdown 1,226 reviews
5 Stars
974
4 Stars
195
3 Stars
29
2 Stars
18
1 Star
10
69%of customers recommend this product.
(
11 out of
16)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 FE - Prepaid Smartphone - Jet Black
Customer Rating
3
Enhanced Lock & Fingerprint Sensor don't work!
on November 25, 2025
Posted by: Dadybear1234
[This review was collected as part of a promotion.] AI is so good and strong I'm not used to that. It almost gets in my way it's so good.
Value
3
Response from Samsung USBy R&R Team, November 26, 2025
Hey Dadybear1234, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are hap[py to hear that you are pleased with the addition of Galaxy AI on your phone. We have provided a link to a troubleshooting guide to help you with the fingerprint reader you mention experiencing frustration with on your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your Ssamsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Had the phone 6 months review
on December 5, 2025
Posted by: 1stTimer
[This review was collected as part of a promotion.] First time I ever bought a commercial advertised cell phone. It was definitely the most expensive phone I've ever owned. I like that it's slim and light weight. I absolutely hate the battery life. I like to listen to music with it and I've had the phone 6 months the battery expanded and broke off the back of the case... im currently looking for a replacement..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Absolutely the most disappointing
on September 18, 2025
Posted by: AbsolutelyADissapointment
[This review was collected as part of a promotion.] I don't know how to be nice and say this.But this phone is a piece of trash
Value
1
Response from Samsung USBy R&R Team, October 31, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We understand how frustrating it is when your device is not meeting your expectations. We would love to help you resolve your frustrations and love using your device every day. Without knowing the details of your experience, we have provided a link to the Samsung Support Team to assist you at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is awful
on October 10, 2025
Posted by: Snoopydog1
[This review was collected as part of a promotion.] Band new out the box & my a71 samsung blows this phone away the battery life on the a71 lasted all day this new phone it sucks by noon it needs charging & I have a power brick not a normal battery bank this thing is huge & if I could I would not go on the advice of the t mobile people who suggested this phone I told them what I need & got this not happy with this phone at all
Value
1
Response from Samsung USBy R&R Team, November 3, 2025
Hey Snoopydog1, we are grateful for your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when you have a new device that is not meeting your expectations. We have provided links to a few troubleshooting guides to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I android an I love the Samsung have for 25 years
on September 30, 2025
Posted by: Jamiebob
[This review was collected as part of a promotion.] Galaxy AI has came along way an really helps me an others out when we are looking for stuff on the web
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery is horrible
on December 5, 2025
Posted by: Unhappy
from Michigan
Expertise:Intermediate
I have had Samsung phones for years, but the useless battery on the Galaxy S25FE is so bad that this will be my last Samsung phone. You have lost a lifelong customer and the one who buys the phones for our family.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 9, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how distressing it can be when you have a device that is not meeting your expectations in functionality. If the intelligent battery of your device has not adjusted the consumption automatically as intended, we have provided links to a few articles to help you maximize the battery life. We have also shared a link to the Samsung Support Team and warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phones On the Market
on October 7, 2025
Posted by: GalaxyHarleyDavidson
[This review was collected as part of a promotion.] I have only ever used Samsung Galaxy phones for one simple reason: they are the best phones, bar-none. I have been a Galaxy user for 12 years and the phones and features simply continue to get better and better. I use my phone for everything you can think of that involves communication, internet searches and entertainment. What makes it worth the investment are all of the intelligent features (and sleek styles) in the "One User Interface" system. You can customize your phone just right and truly enjoy how helpful it can be with anything. I love all of the Galaxy AI features, especially in the photo gallery settings. It enhances the memories you take with the camera by making them look professional and curated. The other feature I absolutely love to use and recommend to everyone is the Interpreter AI tool. You can seamlessly communicate with anyone of a different culture and language and have them and you understand what is being said without awkward wording or phrases, without having to learn the other language. I use it daily at work which has been a complete game changer in the way I am able to communicate with those in my community who speak little to no English but who I still value greatly. It's brought us together as a team better than anything else before and I'm always excited to use the tool (because it's that cool!). I can't say enough about how amazing these Galaxy phones are and I'm always looking forward to the next software updates and phone models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 12, 2025
Posted by: Stacyshop
[This review was collected as part of a promotion.] The product is really good and comfortable he has more capacity ad the battery Is durable the screen is solid and soft
Value
5
Written by a customer while visiting Samsung US