Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 FE - Prepaid Smartphone - Jet Black
Average customer rating
4.7
(2,515 Reviews)
Rating breakdown 2,515 reviews
5 Stars
1,949
4 Stars
457
3 Stars
69
2 Stars
27
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 FE - Prepaid Smartphone - Jet Black
Customer Rating
2
Not impressed
on November 20, 2025
Posted by: Musicgal
[This review was collected as part of a promotion.] I have the Galaxy25fe. I have been disappointed with it since I got it in September....actually the launch day. It is slow and there are glitches that are inconvenient. Example....music will play off of fb and won't stop unless I restart the phone, accidental touch screen locks my screen and is tough to swipe to clear.I do like the AI feature though. I do not reccomend this phone and will upgrade as soon as I am able.
Value
2
Response from Samsung USBy R&R Team, November 20, 2025
Hi there Musicgal, thank you for your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when you have a new device that is not aligning to your expectations. We have provided a link to an article to help you adjust the refresh for a smoother faster browsing experience. We have also provided a link to an article to help you with any third party apps that are not operating as intended. We also have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my new S25FE!
on November 20, 2025
Posted by: Mittenman
[This review was collected as part of a promotion.] I really appreciated the ease of migrating and setting up new phone. The new AI assistant (Gemini) integrates into the Google Home environment quite well. I look forward to fully exploring the life improvement potentials that my S25FE with the Galaxy AI agent give me.
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hi there Mittenman, thank you for your feedback on your Samsung Galaxy S25 FE. We are thrilled to hear that you are loving the usage of your new device, found the inital setup to be easy and seamless, and that you are finding so many uses for Galaxy AI especially when integrating it in to your home. Please, reach out to us again in the future any time you have questions or additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great and easy to use.
on November 20, 2025
Posted by: Domthemom
[This review was collected as part of a promotion.] Nagsdhjkhd s chkkhfdvbjkkbcjvkvkvjcyxgxgcjcvkvch s sick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The FE is amazing
on November 20, 2025
Posted by: Noxy24
[This review was collected as part of a promotion.] The new FE is smooth and has better galaxy ai and all around an upgrade to my previous phone
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hey Noxy24, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S25 FE. We are so happy to hear that you are finding the usage of this device smooth and easy, and that Galaxy AI has been useful for your for a range of tasks. We would love to hear from you again in the future if you ever have questions, or want to share more thoughts about your Samsung products with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phone
on November 20, 2025
Posted by: Taz42y
[This review was collected as part of a promotion.] This is my favorite device. The camera is spectacular. I can scan forms, she reminds me to take my medication. I love ❤️ her (my galaxy S25 FE) name is Tazy the telephone.
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hi Taz42y, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are thrilled to hear that you are loving this device, and that it has been your favorite device you've had so far. We hope you'll reach out to us if you ever have questions or additional feedback about your Samsung products you would like to share. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone is better than expected!
on November 20, 2025
Posted by: NITOTHEBARBER
[This review was collected as part of a promotion.] Great device easy to use great graphics for games and for social media sights
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hi NITOTHEBARBER, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We are so happy to hear that you are finding the graphics pleasant for your gaming, and that you are enjoying your social media on your new device. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
The S25 has some really cool features!!!
on November 19, 2025
Posted by: CourtneyJean
[This review was collected as part of a promotion.] The S25 is the best Phone I've had in my life. The Galaxy AI photo editor is out of this world!!! And all of the AI features it has is pretty amazing!! I watch movies on my phone and it does really awesome. I highly recommend this phone to anybody who is looking to get a new phone or who just wants to upgrade with new technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on November 19, 2025
Posted by: Henrizzle
[This review was collected as part of a promotion.] I just purchased this phone yesterday so I am still getting to know all the features, I upgraded from a galaxy ao3s so I am literally amazed by the galaxy Ai. The pictures and videos are crystal clear. So far I mainly have just scrolled social media,watched YouTube videos, played a few games but everything is beyond my expectations. I love the galaxy series and this phone does not disappoint. The rcs messaging is also a huge plus!
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Henrizzle, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We are thrilled to hear that you have been so pleased with the inital setup and usage of your device. We have provided a link to the complete manual for your device to help you discover all of the capabilities of this amazing device, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if any questions arise along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US