Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 FE - Prepaid Smartphone - Jet Black
Average customer rating
4.7
(3,206 Reviews)
Rating breakdown 3,206 reviews
5 Stars
2,456
4 Stars
607
3 Stars
91
2 Stars
37
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 FE - Prepaid Smartphone - Jet Black
Customer Rating
3
Good phone battery gets hottt
on September 28, 2026
Posted by: SamsungLover89
[This review was collected as part of a promotion.] The phone is decent overall and works well for everyday use, but it gets way too hot, especially with extended use. Performance is okay, but the overheating is definitely a downside and keeps it from being a higher-rated phone.
Value
3
Response from Samsung USBy R&R Team, September 30, 2026
Hey SamsungLover89, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 FE with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the temperature of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Facebook
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 28, 2026
Posted by: Number23
[This review was collected as part of a promotion.] I have always liked Samsung products and I have been using a Samsung phone for years and it's been great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 28, 2026
Posted by: SamsungMadmaxxx
[This review was collected as part of a promotion.] I chose this phone after being with another brand. 📱✨ I had the Motorola flip. 🔄🤔 Which is a ok phone just not built for me. 🤷♂️📱 So I went in and asked for a Samsung because its a brand I have had and trust. ✅🤝 This phone does it all simple but hi-tech . 🚀💡 Some amazing features is the Ai camera or the 50x zoom. 📸🔭 So thx you Samsung for my Samsung S25FE. 🙌🎉
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I need the phone to stay in contact with my loved
on September 28, 2026
Posted by: Mykids
[This review was collected as part of a promotion.] I use the phone to stay in contact with my loved one sometimes shop sometime stream and sometimes social media but most of all I use it to send photos to be able at the same contact with my kids and my nephew and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best phone
on September 28, 2026
Posted by: BeautyNTheBodds
[This review was collected as part of a promotion.] I chose the Samsung S25 FE because my plus stopped charging, after having fir a year. The touchscreen on this phone isn't good. Sometimes you have to press hard and long, other times you can barely touch it. The screen freezes up a lot. The volume doesn't go as loud and clear as I would like when listening to music, audio books, or podcasts.
Value
3
Response from Samsung USBy R&R Team, September 30, 2026
Hey BeautyNTheBodds, thank you for sharing your feedback on your Samsung Galaxy S25 FE. We understand how distressing it is when your device is not meeting your expectations. We have provided links to resources to help you with the display of your device as well as the freezing, as well as the audio volume and additional settings available on your device. We have also provided a link to the Samsung Support Team to assist you if you continue to experience frustrations or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25FE Is great
on September 28, 2026
Posted by: LilDeb63
[This review was collected as part of a promotion.] I choose Galaxy phones above all others. The S25FE offers plenty of storage space, operates on 5G and has a big screen. The front and rear facing cameras take great photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad hate it
on September 28, 2026
Posted by: Unbolting50
[This review was collected as part of a promotion.] I hate that the battery doesn't last too long. The microphone doesn't pick up the text messages from voice to text. And the touchscreen doesn't work that well
Value
2
Response from Samsung USBy R&R Team, September 30, 2026
Hey Unbolting50, thank you for sharing your feedback on your Samsung Galaxy S25 FE. We understand how important your phone is to you for a range of daily tasks. We have provided links to resources to help you maximize the battery life, troubleshoot the microphone, and display responsiveness of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if these frustrations continue, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy
on September 28, 2026
Posted by: SamualRaul
[This review was collected as part of a promotion.] I chose my samsung galaxay fe because I wanted a device with a strong proccessor. I havent been let down or disappointed with my samsung device, not even once. My samsung galaxy assists me throughout the day to accomplish techie type task that on my own I would not be savvy enough to perform. I love my galaxy fe25 palm computer(smartphone)
Value
5
Written by a customer while visiting Samsung US